ServiceNow Lead/ Manager jobs in United States
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Intelliswift - An LTTS Company ยท 3 weeks ago

ServiceNow Lead/ Manager

Intelliswift, an LTTS Company, is seeking a dynamic and experienced ServiceNow Project Manager to lead their ServiceNow implementation projects. The role involves managing the entire lifecycle of ServiceNow projects, ensuring alignment with strategic objectives, and collaborating with cross-functional teams to deliver successful outcomes.

Big DataBusiness IntelligenceCloud ManagementEnterprise SoftwareInformation Technology
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H1B Sponsor Likelynote
Hiring Manager
Basant Sharma
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Responsibilities

Lead and oversee ServiceNow implementation projects from initiation to closure, ensuring adherence to project scope, timelines, and budget
Collaborate with cross-functional teams, including IT, business units, and external vendors, to gather requirements, define project scope, and identify project dependencies
Develop comprehensive project plans, including resource allocation, task assignments, and project milestones, and actively manage project risks and issues throughout the project lifecycle
Serve as the primary point of contact for stakeholders and project sponsors, providing regular project status updates, facilitating decision-making, and managing expectations
Conduct regular project meetings, status reporting, and change control processes to keep stakeholders informed and engaged throughout the project
Work closely with the ServiceNow technical team to ensure that project deliverables meet quality standards and align with best practices
Drive user adoption and change management strategies to ensure successful implementation and integration of the ServiceNow platform within the organization
Foster a culture of continuous improvement by identifying opportunities to enhance ServiceNow processes, workflows, and system configurations
Evaluate project performance, conduct post-implementation reviews, and capture lessons learned to enhance future project delivery

Qualification

ServiceNow implementationITIL frameworkProject managementAgile methodologiesStakeholder managementCommunication skillsLeadership skills

Required

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field (Master's degree preferred)
ServiceNow Project Manager certification (Certified Implementation Specialist or equivalent) is highly desirable
Proven experience managing end-to-end ServiceNow implementation projects, including ITSM, IT Operations Management (ITOM), IT Business Management (ITBM), and/or HR Service Delivery
Proficiency in project management methodologies (e.g., Agile, Waterfall) and project management tools (e.g., MS Project, Jira)
Strong understanding of ITIL framework and IT Service Management best practices
Excellent communication, leadership, and stakeholder management skills

Preferred

Master's degree preferred
ServiceNow Project Manager certification (Certified Implementation Specialist or equivalent) is highly desirable

Company

Intelliswift - An LTTS Company

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''Intelliswift, an LTTS Company, delivers world-class Digital Product Engineering, Data Management, Analytics & AI, and Digital Ent Solutions

H1B Sponsorship

Intelliswift - An LTTS Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (35)
2023 (44)
2022 (27)
2021 (38)
2020 (37)

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-11-11Acquired

Leadership Team

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Pat Patel
Founder & Executive Chairman
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Company data provided by crunchbase