SYNCREON · 1 month ago
Credentialing Administrative Coordinator
Fairburn, GA
Full-time
Onsite
Entry Level
2+ years expSyncreon is seeking a highly organized and proactive Credentialing Administrative Coordinator to manage essential access workflows in a fast-paced logistics environment. The role involves guiding employees through credentialing processes, maintaining accurate records, and ensuring compliance with access requirements.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Manage the full security and access provisioning workflow to ensure employees receive required customer credentials
Send required links and instructions to employees and ensure completion within designated timeframes
Follow up daily with employees to confirm progress or assist with issues to avoid missed deadlines
Work 1:1 with employees when necessary to guide them through required system steps and ensure accurate completion
Monitor the customer’s portion of the workflow; escalate or follow up when customer actions are delayed or pending
Restart the credentialing workflow when required if timelines are missed or incorrect information is submitted
Maintain up-to-date records within the credentialing system and track employee access status in real time
Ensure employees complete recurring credential renewal steps on an annual or position-specific schedule
Prevent credential expiration by proactively monitoring timelines, following up with employees, and updating systems accordingly
Coordinate and track access needed for computer equipment distribution and system log-in eligibility
Perform high-volume, accurate data entry across multiple platforms
Maintain current and organized employee credential files, logs, and audit trails
Communicate status updates to leadership and escalate delays that could impact production
Support audit readiness by ensuring all credentialing records meet compliance and customer requirements
Provide clear and proactive communication to employees and leaders on required steps and deadlines
Troubleshoot user issues and coordinate with internal and customer teams as needed
Serve as a point of contact for questions related to access requirements, timelines, and credential status
Other duties as assigned
Qualification
Required
High school diploma or GED required; associate degree preferred
Strong organizational skills with the ability to manage high volumes of data and multiple deadlines
Excellent verbal and written communication skills; comfortable guiding employees step-by-step
Ability to remain patient, persistent, and detail-oriented while supporting employees through repetitive processes
Proficiency with Microsoft Office tools and comfort navigating multiple digital platforms
Strong follow-up skills with the ability to stay ahead of deadlines and prevent workflow delays
Ability to problem-solve and escalate issues promptly to avoid access disruptions
Preferred
2 years Experience in logistics, warehousing, HR, credentialing, or administrative coordination preferred
Benefits
Market competitive compensation package
Company
SYNCREON
Syncreon is a logistics provider that offers producers and OEMs with supply chain management solutions.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$250M2021-07-01Acquired
2019-10-04Series Unknown· $250M
2011-10-02Series Unknown
Leadership Team
Oswald Reid
President & CEO, syncreon.US
Steve Faulkner
COO (Technology) North America & Apac
Company data provided by crunchbase