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DEPT® · 23 hours ago

Executive Director, Delivery

San Francisco, CA

Full-time

Onsite

Director/Executive

$218K/yr - $250K/yr

12+ years exp

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands. The Executive Director, Delivery will be responsible for leading operational excellence and managing complex client projects, ensuring high-quality delivery outcomes while fostering a collaborative team environment.

AdvertisingBrand MarketingDigital MarketingInternetMarketing

H1B Sponsor Likely

Responsibilities

Bridge strategy and execution by elevating delivery excellence across business lines

Define, manage, and execute a variety of client projects to maximize business objectives, manage expectations, and maintain profitability

Manage complex project timelines, budgets, scope, and risks to ensure high-quality delivery outcomes

Directly manage program and project management team members, providing ongoing mentorship, career development, and performance guidance while fostering a culture of client and team excellence and continuous improvement

Oversee and deliver weekly internal and client-facing status updates for engagements, including executive-level (C-suite) communications

Balance strategic and operational thinking with strong attention to detail and execution

Serve as the primary point of contact between clients and internal teams, ensuring clear and consistent project communication

Make resourcing recommendations and monitor team bandwidth and effectiveness; assess program pacing and delivery health to ensure viability

Join client and internal meetings to identify evolving needs and opportunities; act as a subject matter expert on delivery processes, capacity, and timelines

Lead discussions with key stakeholders to communicate program progress, milestones, and overall delivery health

Play a crucial role in shaping our business development efforts, alongside Client Partners, by helping define program scope, resource estimates, and refining processes as the client engagement scales

Champion scalable tooling and workflow modernization, driving consistency in planning, scoping, resourcing, and performance tracking

Travel is expected, up to 25%

Qualification

Program managementClient communicationProject managementTeam leadershipBudget managementAgile frameworkDigital transformationRisk managementCollaboration toolsPMP certificationInterpersonal skillsProblem solvingTime managementCommunication skills

Required

12+ years of project management, ideally in Paid Media, Creative, Advanced Analytics and SEO

5+ years of program management experience

7+ years experience managing, leading, and mentoring an internal team and creating a collaborative team environment

Strong cross-functional and cross-geographical leadership skills, with a track record of driving delivery excellence and managing global processes

Experience in management and merging project artifacts into a program scale set of artifacts used to orchestrate the larger set of initiatives and optimize delivery and minimize negative risk

Project and team financial management, including budget management, margin, demand forecasting, and resource planning in collaboration with resourcing and operations teams

A proven track record of managing multiple programs and projects simultaneously, including scheduling, planning, and delivery excellence

Strong interpersonal, written and verbal communication skills. The ideal candidate will not be hesitant to have conversations with internal and external stakeholders to ensure the success of the project or program

Excellent problem solving, organization, time management, and risk management skills

The ability to be self-directed and work in a dynamic environment with resources of various skills and experience levels to ensure successful delivery

Competency with relevant project management and collaboration tools such as Smartsheet, Jira, Confluence, and G-Suite

Experience leading digital transformation initiatives

Experience working in an agile framework and hybrid scrumfall environment

Excellent client communication experience

Bachelor's degree or equivalent degree of education relevant to the industry

Preferred

Familiarity with common development systems and frameworks across a variety of creative and media-based projects

PMP certification

Knowledge of the latest trends and tools in the industry

Benefits

Healthcare, Dental, and Vision coverage

401k plan, plus matching

PTO

Paid Company Holidays

Parental Leave

Company

DEPT®

Glassdoor3.9

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster.

Founded in 2016

Amsterdam, Noord-Holland, NLD

1001-5000 employees

https://www.deptagency.com

H1B Sponsorship

DEPT® has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2022 (1)