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Oregon State Credit Union · 1 month ago

Vice President Branch Services

Operations Center, 4800 SW Research Way, Corvallis, Oregon, United States of America

Full-time

Hybrid

Senior Level, Lead/Staff

$181K/yr - $181K/yr

12+ years exp

Oregon State Credit Union is one of the most respected credit unions in the Northwest, seeking a Vice President, Branch Services to lead their branch network operations. This role focuses on delivering exceptional member experiences, driving growth, and ensuring operational excellence while overseeing departmental strategy and performance.

BankingFinanceFinancial Services

Responsibilities

Lead the end-to-end strategy, execution, and optimization of the branch network

Deliver exceptional member experiences, drive deposit and loan growth, and ensure operational excellence

Oversee departmental strategy, performance, and culture as a member of the Senior Leadership Team

Champion innovation and collaboration, ensuring alignment with organizational goals, risk appetite, and regulatory requirements

Demonstrate experience overseeing multi-branch operations, including member engagement, sales growth, operational compliance, and staff development

Develop and execute branch strategies aligned with organizational goals and risk appetite

Evaluate financial and operational data to guide informed decision-making

Lead performance management, coach and mentor leaders and team members, and foster a high-performance culture

Build trust and foster strong working relationships with internal and external stakeholders

Qualification

Branch Operations ExpertiseStrategic LeadershipData-Driven Decision MakingTalent DevelopmentRetail Banking ExperienceCommunication SkillsAnalytical SkillsNegotiation SkillsCollaboration Skills

Required

Demonstrated experience overseeing multi-branch operations, including member engagement, sales growth, operational compliance, and staff development

Proven ability to lead complex retail operations, manage performance, and ensure adherence to regulatory and policy standards

Familiarity with branch technologies, risk management frameworks, and service delivery models

Experience developing and executing branch strategies aligned with organizational goals and risk appetite

Strong analytical skills to evaluate financial and operational data, assess performance, and guide informed decision-making

Skilled in using key performance metrics to drive transparency and continuous improvement

Proven ability to lead performance management, coach and mentor leaders and team members, and foster a high-performance, member-centric culture focused on continuous development, engagement, and succession planning

Exceptional verbal and written communication, negotiation, and collaboration skills

Proven ability to build trust and foster strong working relationships with internal and external stakeholders

Ability to represent the credit union in industry associations and community partnerships

At least twelve years of retail banking and leadership experience in financial services, preferably within a credit union or community-based financial institution

Bachelor's degree in Business, Finance, or a related field or equivalent work experience required