HGC Industries · 18 hours ago
Accounts Receivable Specialist
Indianapolis, IN
Full-time
Onsite
Senior Level
$25/hr - $30/hr
5+ years expHGC Industries is a worldwide leader in designing and manufacturing gaskets and sealing solutions. The Accounts Receivable Specialist is responsible for managing all accounts receivable functions, ensuring timely collection of outstanding invoices, and supporting the accounting department to improve cash flow and customer satisfaction.
Industrial EngineeringIndustrial ManufacturingManufacturing
Responsibilities
Lead collections by monitoring and reconciling customer accounts to ensure accuracy and prompt payment collection
Generate and send customer invoices, statements, and payment reminders
Follow up and communicate with customers regarding outstanding invoices and payment discrepancies
Investigate and resolve billing and payment issues, including chargebacks, disputes, and refunds
Perform daily posting of cash receipts and generate daily shipping invoices
Prepare and analyze accounts receivable aging reports to identify past-due accounts and prioritize collection efforts
Provide updated reports weekly, bi-weekly, or monthly regarding improvements in collections or unresolved issues to escalate to upper management
Collaborate with the customer support department and sales team to address customer inquiries, assist with billing and pricing discrepancies, and resolve any issues impacting payment collection
Provide administrative support to the quality team for AR account adjustments while ensuring AP involvement as necessary
Provide administrative duties, such as processing write-offs, credit memos, and adjustments as necessary
Maintain up-to-date customer records with accurate billing, contact information, payment terms, and price increases within the ERP system
Request customer sales tax exemption certificates
Monitor AR shared mailbox daily for cash remittance advice and customer communications requesting statement copies or invoices
Complete assigned month-end tasks such as reconciling customer cash, adjustments, sending statements, and financial reporting
Provide exceptional customer service by promptly responding to customer inquiries and resolving any issues related to accounts receivable
Support the other functions and members of the Finance team as needed
Perform other duties as assigned
Qualification
Required
5 years of Accounts Receivable experience required
Proficient in Microsoft Office tools, including Word, Excel, PowerPoint
Proficient math skills, which include applying basic math skills to solve more complex problems, often involving multi-step calculations and reasoning
Ability to effectively manage both emotional and social intelligence
Strong interpersonal and customer service skills
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Excellent time management skills and ability to efficiently manage priorities and tasks based on importance
Excellent organizational skills and attention to detail
High adaptive capacity to effectively manage demands and frequent change, delays, or unexpected events
Ability to work self-sufficiently to ensure accuracy and quality of tasks
Ability to navigate and resolve internal or external situations effectively and resourcefully
Ability to work effectively in a fast-paced environment
Ability to establish and maintain effective relationships with customers, co-workers, and HGC Industries partners
Preferred
Associate's degree preferred
Experience working within an ERP system preferred
Experience with Microsoft NAV or Epicor Kinetic a plus
Benefits
Generous Paid Time Off Policy
401(k) Retirement Program w/ Company Match
Medical, Dental, and Vision plans
STD & LTD
Employer-Paid Life Insurance
Employee Assistance Program
Pet Insurance/Discount Program
Company
HGC Industries
HGC Industries offers sealing and stamping solutions for engines, transmissions, electric vehicles, and construction industries.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Smith
Chief Operating Officer
Dan McDowell
Chief Commercial Officer
Company data provided by crunchbase