Sunshine Enterprise USA · 1 month ago
IT \- Clemson University \- Computer Operator – Intermediate
Sunshine Enterprise USA is seeking a Computer Operator to support federally mandated updates for the South Carolina Medicaid System. Responsibilities include performing monthly billing data extractions, transforming data for billing, and automating tasks, as well as maintaining the executive dashboard and providing Tier 1 support for the BMC FootPrints ticketing system.
EmploymentHuman ResourcesRecruitingStaffing Agency
Responsibilities
Gather infrastructure data and update Excel spreadsheets for the MITS Billing department
Manage, update, and support the MITS interactive executive dashboard
Perform asset management tasks and assist with documenting processes in collaboration with the technical writer
Serve as Tier 1 support and act as a backup to the FootPrints Administrator
Work with the FootPrints admin to modify forms, workspaces, and develop FAQs
Communicate clearly in both written and verbal formats
Collaborate effectively with Clemson staff and contracted teams
Qualification
Required
4-5 years of work experience
Microsoft Excel
Microsoft Power BI
BMC FootPrints Ticketing System
Collaboration
Communication
Preferred
Experience with software upgrades
Change management procedures
Release management processes