Northeast Arc · 1 month ago
Residential Program Director - GMA
Northeast Arc is a premier provider of services that help people with disabilities become full participants in the community. The Residential Program Director oversees the day-to-day operation of residences, ensuring compliance with agency policies and providing quality support to individuals with intellectual and physical disabilities.
Non ProfitProfessional Services
Responsibilities
Provides responsive, effective residential supports and leads staff in creating an atmosphere that places individual respect, dignity, and empowerment above all else
Work as part of the Residential Team, including assisting peers as needed, providing Residential Office Coverage and having a working knowledge of all Residential Homes and Systems
Utilize a PBS approach when working with staff and individuals, including promoting the agency objectives related to personal growth, community involvement and decision making
Ensure Residential Team Members are aware of daily schedule and staffing coverage. Keep the team informed of any pertinent issues at the home and changes in status, including providing clinical information to the Weekend On-Call team as necessary
Complete required documentation completely and accurately, including ISP Documentation, Health Care Records, HCSIS, Incident Reporting, Weekend Notes, House Profiles, Vacation Memos, Staffing Schedules and House Committee Reports
Ensure House Books and Systems comply with Residential Standards, QA Tools and DDS Survey and Certification, including Fire Drill Logs, Resource Manuals, House Meeting Books, Confidential Books, Medical Books, Money Books and Data Books
Maintain and follow a current safety plan, including training staff, conducting fire drills and reporting any issues. Ensure minimum safety ratios are maintained at all times
Hire, organize and coordinate staff to meet the goals of the agency. Facilitate staff meetings and provide on-site supervision and support to staff. Be approachable and responsive to staff
Qualification
Required
BS/BA strongly preferred, HS Diploma/GED and a minimum of three years of prior experience supporting adults with developmental disabilities or within human services
Have a working knowledge of computer systems, including Microsoft Office and Kronos
Maintain certifications: First Aid, CPR, MAPs, Vehicle Safety, Human Rights and Fire Safety
Maintain a valid Massachusetts driver's license
Must be able to work at a desk/computer in an office environment and also be physically able to provide direct support to individuals in their homes
Benefits
Generous time off (holiday, vacation, sick)
Tuition reimbursement
Health Insurance
Life insurance
Retirement plan
Other benefits
Company
Northeast Arc
Northeast Arc helps disabilities people become full participants in community, choose themselves how to live, learn, socialize and play.
Funding
Current Stage
Late StageRecent News
The Philadelphia Inquirer
2025-08-31
BostonGlobe.com
2025-03-01
2024-12-05
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