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Nava Benefits · 1 day ago

Senior Client Manager - California Large Group

United States

Full-time

Remote

Senior Level

7+ years exp

Nava Benefits is on a mission to transform healthcare by providing innovative benefits solutions through technology. They are seeking a Large Group Senior Client Manager to manage a portfolio of California large group employer clients, focusing on strategic planning, client deliverables, and enhancing client experiences.

Employee BenefitsHealth CareInsuranceInsurTech

Growth Opportunities

Responsibilities

Own the Outcome of Your Book of Business: Manage a portfolio of California large group employer clients (100–2000 lives), serving as their trusted advisor and proactively addressing needs throughout the plan year

Strategic Planning and Execution: Lead annual service plan execution including renewals, open enrollment, compliance support, vendor deployment, and member education

Innovate Benefits Strategies: Design creative, consultative benefit solutions based on strong knowledge of the California marketplace, alternative funding arrangements, carriers, and products

Create and Present Client Deliverables: Develop and deliver materials such as renewal presentations, financial reporting, budget reviews, and education sessions for clients and members

Enhance Client Experience: Collaborate with internal teams and vendor partners to streamline day-to-day servicing, ensure exceptional delivery, and strengthen Nava’s client success capabilities

Manage and Deepen Relationships: Foster executive-level relationships with client leaders and create superfan clients by consistently delivering novel benefit solutions

Qualification

California Health Insurance LicenseEmployee benefits experienceManaging large group accountsFinancial arrangements knowledgeExcel skillsPublic speakingPowerPoint skillsGoogle Suite proficiencyClient relationship managementWritten communication skills