Russian Speaking Account Representative jobs in United States
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Shamrock Trading Corporation · 8 hours ago

Russian Speaking Account Representative

Shamrock Trading Corporation is a family of brands serving the transportation and logistics industries since 1986. They are seeking a Russian Speaking Financial Account Representative responsible for managing a portfolio of clients, processing invoices, and maintaining accounts receivable portfolios while providing exceptional customer service.

Financial ServicesSoftwareTransportation
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Comp. & Benefits

Responsibilities

Provide exceptional customer service for financial clients
Regularly update account information to maintain customer records
Prepare product or service reports by collecting and analyzing customer information
Maintain financial accounts by processing customer adjustments
Provide daily funding and handle collections for assigned customers
Perform risk assessments and ensure that procedures are in place and followed to minimize risk
Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the correction or adjustment and following up to ensure resolution
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Answer product and service questions; suggest information about other products and services
Other duties as assigned

Qualification

Fluency in RussianFluency in EnglishFinancial industry experienceMicrosoft Office proficiencyAnalytical skillsProblem-solving skillsInterpersonal communicationDetail orientedConflict-resolution skills

Required

Bachelor's degree in business administration, finance or related field preferred; or equivalent relevant experience
Effective verbal, written and interpersonal communication skills
Problem-solving and conflict-resolution skills
Detail orientated with analytical and technical skills
Proficient in Microsoft Office and data entry
Demonstrated ability to meet deadlines
Bilingual skills with fluency in Russian and English are a must (must be able to speak, read and write both languages)

Preferred

Experience in the financial industry a plus

Benefits

Training and Development: Ongoing training and professional development opportunities, and a LEAD Program for aspiring leaders
Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
Financial: One-time sign-on bonus, generous company 401(k) contributions and employee stock ownership after one year
Work-Life Balance: Competitive PTO and work-from-home opportunities after an introductory period

Company

Shamrock Trading Corporation

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Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology.

Funding

Current Stage
Late Stage

Leadership Team

B
Bill Ryan
Chairman & CEO
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Company data provided by crunchbase