Macy's · 1 month ago
Cash Office Associate, Northshore - Part Time
210 Andover State Route 114, Peabody, MA, 01960, US
Full-time, Part-time
Onsite
Entry Level
1+ years expMacy's is proudly America’s Department Store, known for fashion, value, and community engagement. The Cash Office Associate is responsible for daily activities in the Cash Office/Gift Wrap area, ensuring outstanding customer service and managing cash handling procedures.
Consumer GoodsFashionRetail
Responsibilities
Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
Wrap customers’ in-store and mail-order purchases in a timely manner
Issue boxes, tissue, ribbon, and cards to customers
Effectively charge and ring up customers for gift wrapping materials and services using the register system (POS)
Issue change and RF scanning equipment to associates in selling departments
Maintain supply inventory and keep supervisor informed of supply levels
Balance the safe and order money when needed
Maintain a working relationship with banks regarding issues with checks and other miscellaneous items
Maintain check-out/in log for equipment
Maintain records on sends processed including UPS manifests, fees, etc
Sell gift certificates and direct customers to Credit Inquiry Telephones as needed
Answer phones and forward calls to store departments and executives accordingly
Follow store’s audit policies and procedures
Ensure that proper housekeeping and safety standards are followed in the department
Perform other duties as assigned
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Regular, dependable attendance and punctuality
Qualification
Required
High School Diploma or equivalent required
At least one year of customer service experience
Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator
Self-starter, able to work independently and as part of a team and must have good time management skills
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
Strong organizational skills
Must be able to multitask in a fast-paced environment
Must be able to collaborate and function as a member of a team
Must possess a strong sense of urgency
Should be comfortable with the use of computers and frequent use of RF equipment
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment
Frequently lift/move up to 30lbs
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
H1B Sponsorship
Macy's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (10)
2021 (26)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
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