Langara College · 3 months ago
Intermediate Business Analyst
Langara College is a prominent educational institution located in Vancouver, B.C. The Intermediate Business Analyst role involves evaluating business needs, developing requirements for systems and applications, and providing functional support to staff, faculty, and students while mentoring junior analysts.
Higher Education
Responsibilities
Develops business and functional requirements for systems and applications and supports systems in accordance with IT practices, processes, and procedures
Conducts analysis of business and user needs to develop requirements for the implementation, support or revision of systems and applications
Elicits requirements using interviews, document analysis, functional systems analysis, requirements workshops, and other appropriate information gathering tools
Assists internal clients in developing project scope statements, including the definition and documentation of objectives, translating them into business requirements and clear deliverables
Performs analysis of existing business processes, procedures, and practices. Devise enhancements to the business processes utilizing existing systems and applications features as well as potential new or modified functionality. Define modifications to the existing functional systems behaviours or define new system functionalities required to support the new or modified business processes
Utilizes standard industry practices and methodologies for requirement gathering, documentation and maintenance including collaborative and iterative requirement development, requirement reviews, signoffs, utilization of UML, Use-Cases, user interface designs, maintaining requirement catalogue, traceability, and repositories
Verifies that the application or the modifications satisfy the requirements and design
Reviews end results with the client for sign-off
Writes and maintains application and system operating procedures, checklists, and other related documentation
Monitors and maintains application and system operational functions in the College production environment
Defines, analyses, designs, and maintains operational reports to ensure data integrity and systems conformance
Assists users in resolving operational challenges related to the use of IT applications and systems
Creates and delivers individual or group end user demonstrations and training regarding new applications and system modifications
Gathers and documents user feedback and suggestions for new features, usability enhancements, and other applications and systems improvements
Diagnoses, responds to, and resolves routine and emergency applications and systems issues in production environments
Takes a personal interest in maintaining currency in software industry by continually monitoring trends and evolution of tools, techniques, methodologies, and standards, and shares this information with team
Participates in conferences, user and special interest groups meetings, online research, and personal reading to monitor trends. Shares information with the team via discussions, brainstorming, presentations, and other type of activities
Based on these observations and findings, makes suggestions and recommendations to the product / business analysis team to improve and advance product development within the College
Suggests, advises, and engages in continuous personal and team training courses and programs to further his/her personal development and the knowledge and performance of the team
Provides backup to the other business analysts as needed
Performs other related duties and/or projects as required
Mentors other team members in best practices and Quality Business Analysis standards
Qualification
Required
Bachelor's degree preferred or two-year diploma from a recognized institution in computing science, business administration, or an equivalent technology or business discipline
Minimum six (6) years of recent related experience including four (4) years of functional requirements development, two (2) years of business requirement development, and two (2) years of software development or testing
An equivalent combination of education and experience may be considered
Additional specialized industry training of up to one year in business analysis techniques in software development lifecycle
Solid understanding of Use-Case driven requirement development, SDLC methodologies, tools, techniques, and agile practices
Good understanding of UML and experience with at least one of the UML modeling tools
Experience with Azure, M365, Power BI and SharePoint is an asset
Excellent communication skills, verbally and written, in English
Excel at explaining and demonstrating complex business and technical concepts to all audiences
Ability to liaise with clients and assist them in the definition and articulation of their requirements
Ability to produce clear, concise, unambiguous, and easy to read functional design and requirements documentation
Ability to “think outside the box”, re-evaluate, and improve business analysis techniques
Effectively analyze, understand, and evaluate the business and application functional impacts of modifications or enhancements
Provide advice and support to users on the use and operation of application systems
Organize and manage time to meet deadlines
Effectively contribute to the overall improvement of department services and operations, team spirit, and morale
Work both independently and as a member of a committee or team
Work harmoniously with others
Aptitude to learn new methodologies, tools and technologies for requirement analysis and development
Exhibit high level of work ethics and professionalism within a business environment
Perform duties to meet established policies, practices, and standards
Benefits
Extensive medical, dental, and vision coverage
Hybrid-work program for eligible positions
Generous vacation package plus paid time off during college winter closure (1 week in December)
Employer paid defined benefit pension plan
Potential eligibility for educational, training, and developmental programs
Access to on-site daycare subject to availability
Tuition waivers for courses at Langara College, subject to space availability
Course/program tuition reimbursements
Wellness classes and campus engagement events
Company
Langara College
Located in Vancouver, BC, Langara offers University, Career, and Continuing Studies to more than 23,000 students annually.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Employment and Social Development Canada (ESDC)
2023-05-30Grant
Recent News
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