Planned Parenthood of Michigan · 1 month ago
Medical Assistant - Full Time in Ann Arbor
Planned Parenthood of Michigan is a mission-driven organization providing reproductive health services. The Medical Assistant I role focuses on delivering patient-centered medical services, maintaining patient records, and assisting with various medical procedures while promoting equity and inclusion in patient interactions.
Hospital & Health Care
Responsibilities
Maintain patient records and enter information into electronic health record (EHR) systems
Responsible for patient education, preparation, support of patient and physician prior to, during and after procedure(s). Procedures include but aren’t limited to: abortion, colposcopy, IUD insertion, LEEP, and vasectomy
Participate actively and strives towards patient access and demand goals
Demonstrate commitment to living out and modeling PPMI’s In This Together Workplace Values and Service Standards
Integrate equity and inclusion best practices into all job functions and patient interactions
Promote productivity, patient donations, outreach and other identified business goals
Perform all duties in compliance with all applicable laws, PPMI policies and insurance guidelines
Perform other duties and responsibilities as assigned
Is fully trained and signed off in EITHER the Front and Back duties outlined below for all of the services provided at their work location
Greet patients and visitors in person or on the phone and schedule appointments as needed. Refer calls to other providers for services that are out of the PPMI scope
Assist patients with check in process and paperwork completion
Obtain patient insurance information which may include verifying insurance and obtaining health plan authorization
Assess patients’ financial resources including eligibility for available programs and insurances
In accordance with PPMI cash handling policy and procedures, collect all fees
Record financial and billing transactions in the practice management system
Under the direction of a physician or clinician, dispense medication and supplies to patients
Perform basic diagnostic testing including finger poke, basic vital signs, urine pregnancy testing, urinalyses, and hemoglobin, rapid HIV test, and blood draws. Prepare lab specimens, requisitions and tracking logs for transport to laboratories for evaluation
Obtain patient vital signs including obtaining blood pressure, height, weight, hemoglobin, pulse, LMP, and patient needs assessment. Administer Injections
Prepares patients for procedures as applicable and discusses pain management options. Assist clinician or physician during exams or procedures
May participate in aftercare services
Provide basic factual, unbiased, patient education and general information regarding pregnancy management options (including abortions options, risks, and adoption resources), information and risks on Birth Control Methods (BCM), Sexually Transmitted Infections (STIs), and all other basic health care services within the scope of PPMI’s practice. Screens for possible coercion. Refers to outside resources as needed
Qualification
Required
High School diploma or GED
Excellent customer service, organization, and communication skills
A strong commitment to Planned Parenthood's mission and values
The ability to demonstrate respect, relate to, and care for diverse populations and communities
Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients
Strong team work skills, and the ability to work well with a team of Medical Assistants and other health center staff such as Clinician, RNs, and Physicians
Benefits
Medical, Dental, Vision, STD/LTD/ Life and ADD, FSA, Generous PTO program and free healthcare at PPMI clinics for you and your immediate family!
Company
Planned Parenthood of Michigan
For more than 100 years, Planned Parenthood has promoted a common-sense approach to women's health and well-being based on respect for each individual's right to make informed, independent decisions about sex, health, and family planning.