Stryker · 1 month ago
Associate Manager, OnSite Operations - Los Angeles, CA
Los Angeles, California
Full-time
Onsite
Mid, Senior Level
$88K/yr - $187K/yr
6+ years expStryker is a leading medical technology company, and they are seeking an Associate Manager for their OnSite Operations. This role involves managing regional operations, driving growth and profitability, and ensuring service quality across multiple accounts while collaborating with various stakeholders.
BiotechnologyHealth CareLife ScienceMedicalMedical Device
Responsibilities
Manage regional operations to meet financial targets, growth objectives, and quality standards
Lead and support Regional Supervisors, Team Leads, and OnSite Specialists in daily execution and performance
Oversee customer interactions including surgeons, OR personnel, hospital administration, and internal teams
Deliver quarterly business reviews and customer-facing presentations
Monitor and report regional performance metrics to business leaders
Ensure compliance with Stryker policies, hospital requirements, and HIPAA regulations
Promote ProCare product offerings in partnership with Regional Managers and Sales
Drive onboarding, training, and development of regional team members
Develop and execute regional strategy aligned with business goals
Think strategically and futuristically to anticipate operational needs and challenges
Navigate ambiguity and make decisions in complex or undefined situations
Drive accountability across the region, ensuring supervisors are actively managing teams and performance
Partner with Regional Managers to empower supervisors and align sales and service efforts
Recommend and initiate corrective actions related to service quality and product non-conformances
Qualification
Required
Bachelor's Degree or equivalent experience (minimum 12 years, including 6 years relevant)
6+ years of relevant work experience
Demonstrates strong communication, organization, time management, analytical thinking, interpersonal interaction, and equipment problem-solving skills
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Maintains professional appearance, work ethic, and attitude in alignment with Stryker and medical facility standards
Adheres to HIPAA and patient confidentiality policies
Lifts up to 50 lbs occasionally and up to 20 lbs frequently; stands and walks for extended periods
Possesses near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity
Observes and corrects minute inconsistencies in product or documentation
Preferred
Experience in OnSite Operations or operating room environments
People leadership experience
Familiarity with surgical procedures, hospital operations, and compliance standards
Benefits
Bonus eligible
Benefits
Company
Stryker
Stryker is a medical technology company that offers products and services in orthopaedics.
10001+ employees
H1B Sponsorship
Stryker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (76)
2023 (63)
2022 (78)
2021 (57)
2020 (77)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-01-02IPO
Leadership Team
Kevin Lobo
Chair & CEO
Glenn S. Boehnlein
Chief Financial Officer and Vice President
Recent News
GlobeNewswire News Room
2025-02-11
Company data provided by crunchbase