The Knot Worldwide · 9 hours ago
Principal Product Manager, Cart, Checkout, and Payments
New York, NY
Full-time
Hybrid
Lead/Staff
10+ years expThe Knot Worldwide is a company that celebrates meaningful moments and is seeking a Principal Product Manager to lead the future of e-commerce focused on cart and payments. This strategic role involves defining the vision and roadmap for the checkout experience, managing payments strategy, and collaborating with various teams to enhance user experience and drive business impact.
LifestyleLocal AdvertisingMarketplaceMedia and Entertainment
Responsibilities
Act as the company's foremost subject matter expert for all e-commerce transactions, payments, and compliance, guiding executive stakeholders and engineering architects on technical and strategic decisions
Lead the company's core payments strategy, managing the full stack from payment processing and gateway relationships to fraud prevention and cost optimization
Define the strategic vision and multi-year roadmap for the TKWW checkout and cart experience, creating a scaled, seamless, trustworthy, and high-converting funnel for both couples and their guests
Own the product lifecycle for our universal cart, optimizing for complex, mixed-cart scenarios (e.g., third-party registry items, cash funds, honeymoon contributions, and physical products)
Drive outcome-focused execution - what matters most is how the product impacts our customers and our business
Champion a world-class guest experience, deeply understanding the user psychology of 'gifting' to reduce friction, build trust, and drive measurable improvements
Partner with design and user research to prototype, test, and launch new checkout experiences
Drive the roadmap for payment method expansion, evaluating and integrating digital wallets (Apple Pay, Google Pay), Buy Now Pay Later (BNPL) solutions
Own the key business metrics for payments and implement strategies to improve them continuously
Serve as the principal product liaison with Finance, Legal, and Security to ensure ironclad compliance
Lead and mentor a pod of engineers and analysts, fostering a culture of data-driven decision-making, rapid experimentation, and customer obsession
Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot
Qualification
Required
10+ years in product management, with a track record of driving complex, high-impact initiatives
Subject matter expertise in e-commerce with a focus on cart, checkout, and payment systems
A perspective, backed by experience, on how to best serve users in cash gifting scenarios
The ability to set a strategic direction and help ideate and launch new products and experiences
The ability to refer to quantitative and qualitative data in making product decisions, and have experience with analytics and research tools + methods, and comfort with analytical tools
A track record of crafting strategies that lead to scaled, quality consumer experiences
Well-developed executive communication and presence
Keen aesthetics and empathy, and a user-centered mentality
A track record of being a strong partner for engineers, empathetic to their unique needs, and you believe there's such a thing as tech debt
Benefits
Flexible vacation
Generous parental leave
Company
The Knot Worldwide
The Knot Worldwide helps couples navigate and enjoy life’s biggest moments together.
1001-5000 employees
H1B Sponsorship
The Knot Worldwide has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (4)
2022 (3)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$19.6MKey Investors
QVCHummer Winblad Venture PartnersAOL
2018-01-01Private Equity
2011-06-27IPO
1999-04-15Series C· $15M
Leadership Team
Raina Moskowitz
Chief Executive Officer
Michael Pickrum
Chief Financial Officer
Recent News
2026-01-13
Company data provided by crunchbase