Apply on Employer Site

State Street · 1 month ago

Business Integration Team Lead North America - Managing Director

Boston, Massachusetts

Full-time

Onsite

Senior Level, Lead/Staff

$170K/yr - $252K/yr

10+ years exp

State Street is a global leader in investment management, and they are seeking a Business Integration Team Lead to oversee client interactions and internal operations during implementation projects. The role requires managing a virtual team, ensuring successful integration of services, and engaging with senior management and clients throughout the process.

BankingFinanceFinancial Services

Responsibilities

Create and monitor the Business Integration plan, overseeing all pillars, reviewing MI and providing updates to the program, senior management and clients where relevant

Plan, scope and manage Business Integration led events (DITL, Production Parallel and Hypercare) to conclusion. This includes agreeing entry, success and exit criteria, governance model, runbooks, MI and shaping the team to support

Work with the Business leads to update changes to the Service Level Agreements and Future State Operating and support Models throughout the implementation period

Oversight and tracking of progress of 3rd party outreach, training and system access. Acting as escalation and resolution for blockers with the client and third parties

Prepare our operations teams for Business Integration events with regular meetings with the workstreams and the related senior management

Leverage influence across business areas and project team members to drive toward a common goal of onboarding the client

Ensure practice is aligned to programme activities and governance. Leverage the ASIS standards and feedback on changes/improvements

Review risks and issues within the Business Integration framework, communicate effectively within the program, drive solutions and options

If applicable, manage staff ensuring the process for objective setting and PPR is followed. Manage the workload balance for the team

As the leader of this team you will also be required to actively monitor the work of each team member against each specific program plan, act as an escalation point for all BIM related issues. You will hire, train, coach and mentor team members to build a high performing team. You will also work as part of the regional executive delivery function in region to make sure that all Alpha programs are managed effectively, new programs are planned and resources are properly allocated as programs ramp up and ramp down

Qualification

Business IntegrationFinancial Industry ExperienceProject ManagementData ManagementClient OnboardingMicrosoft OfficeLeadershipTeamworkInterpersonal SkillsProblem SolvingFlexibility