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Huron · 1 day ago

Manager - Back-End Revenue Cycle Continuous Improvement

Chicago, IL

Full-time

Onsite

Mid, Senior Level

6+ years exp

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. The CI&I Manager will oversee junior staff responsible for conducting A/R and metric research, focusing on providing critical insights to address root cause issues impacting A/R and metric performance to drive financial and operational improvement.

ConsultingInformation TechnologyProfessional Services

No H1B

Responsibilities

Analyze, interprets, and summarizes pertinent revenue cycle data components, and monitors performance against Key Performance Indicators (KPIs) to identify process improvement opportunities

Conducts risk assessments to achieving KPI targets, reports identified risks to management, and provides recommendations for mitigation of risk

Extrapolates market and payer trends and coordinates with operational leaders, managed care, vendor management, and other relevant stakeholders to support development of action plans to attain top decile metric performance

Develops and manages A/R and performance improvement issues logs, quantifying impact of improvement initiatives, as well as prioritization of solutions within a functional area

Supports execution of metric improvement solutions by providing operational leaders with necessary data and insights to take targeted actions

Facilitates cross-market collaboration and issue resolution, leveraging system-wide exposure to derive and support delivery of optimal solutions

Prepares status reports and action-oriented summaries for executive leaders across the system

Attends and co-lead metric and project calls with Senior Management and support staff

Critically evaluates overall A/R management strategy with the objective of continually enhancing operational improvement and embedding consistent processes to sustain best known practice solutions

Utilizes enhanced analytical tools for high volume, complex analyses, to provide critical insights and process updates based on analysis and collaboration with operational leaders

Qualification

Healthcare operations leadershipRevenue cycle managementData analysisPerformance improvementProject managementMicrosoft OfficeAnalytical thinkingTeam leadershipCommunication skills

Required

Current permanent U.S. work authorization required

Bachelor's degree required

Limited travel required

Proficient in Microsoft Office (Word, PowerPoint, Excel)

Direct supervisory experience

6-8 years of healthcare operations leadership and/or consulting experience

Possesses strong operational understanding of revenue cycle processes

Strong understanding of revenue cycle metrics and the levers that drive them in the patient access, patient financial services, and HIM/coding environment

Ability to design and apply conceptual models to business problems to understand issues and support with reporting and analytics

Effective and efficient organization and planning skills with the proven ability to manage complex multi-workstream performance improvement projects, while delegating and overseeing the work of junior team members

Proven analytical and critical thinking skills required to synthesize complex data sets and interpret qualitative and quantitative data and trends to implement recommendations resulting in measurable performance improvement and successful organizational change

Impactful and professional written and verbal communication set clear project team direction, develop key deliverables, escalate risks, and influence key stakeholders inclusive of client and internal senior leadership

Ability to collaborate with team members and client counterparts to understand business challenges, adapt implementation methodologies and approaches to ensure results align with client's business objectives

Team leadership experience including building talent, training, supervising, coaching/mentoring, and performance management

Preferred

Relevant hospital revenue cycle experience directing a department and/or team-based projects with a focus on process re-engineering/performance improvement initiatives and change management, OR

Project leadership and workplan management experience within a consulting firm setting with a focus on hospital or physician revenue cycle, denials management, or patient access services

Company

Huron

Glassdoor4.0

Huron is a global professional services firm that collaborates with clients to put possible into practice by creating sound strategies, optimizing operations, accelerating digital transformation, and empowering businesses and their people to own their future.

Founded in 2002

Chicago, Illinois, USA

5001-10000 employees