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NTT DATA, Inc. · 1 month ago

Client Manager

United States

Full-time

Remote

Mid, Senior Level

NTT DATA, Inc. is renowned for its technical excellence and innovation. The Client Manager role focuses on managing and growing client relationships to drive expansion and renewals while ensuring client satisfaction and achieving revenue targets.

Information Technology & Services

H1B Sponsor Likely

Responsibilities

Manage and grow relationships to drive expansion and renewals across all solution areas within assigned regional clients

Builds relationships and influences stakeholders

Work with and through company's network of offices to deliver an excellent client experience in each relevant market

Realize revenue and margin targets and maximize sales opportunities through connecting client needs with company offerings and solutions

Minimize churn and maximize retention in assigned accounts

Use company's sales tools (for example, Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast

Be fully aware of and understand the International Trade Policy

Meet or exceed quota targets through comprehensive account management

Grow the profitability, revenues and client satisfaction levels for company’s regional clients’ portfolio

Drive passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client

Generate demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulating how company can add value through services and solutions

Perform vulnerability analysis of company's position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution

Act as first point of contact for client issues

Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and DATA, and concentrating on company business requirements. developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services

Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor

Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities

Qualification

Sales business acumenClient engagement managementSales pursuitSalesforce.com proficiencyGlobal partner managementBusiness development experienceBachelor's degreeProblem-solving skillsCollaborative mindset

Required

Bachelor's degree or equivalent in business or a sales related field

Seasoned experience in a global partner management role

Seasoned experience in a sales environment and/or customer service role

Seasoned experience in the IT or professional services industry with a focus on business development and/or sales

Seasoned experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth

Seasoned sales orientation with experience working with clients and business teams to create sales-orientated solutions and services

Seasoned experience gained in a similar client manager role

Seasoned experience working with Salesforce.com contact platform

Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements

Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth

Ability to identify and advance opportunities at assigned clients and prospects

Extensive experience in global partner management and sales environments, with a focus on business development

Proficiency in using Salesforce.com or other CRM platforms

Capability to drive alignment to a common vision across multiple stakeholders

A collaborative mindset and the ability to adapt communication styles for diverse audiences

Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals

Preferred

Relevant vendor certifications would be advantageous

Company

NTT DATA, Inc.

Glassdoor3.8

NTT DATA, Inc. is a trusted global innovator of business and technology services.

Founded in 2019

Tokyo, JP

10001+ employees

https://services.global.ntt/

H1B Sponsorship

NTT DATA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (144)

2024 (182)

2023 (257)

2022 (871)

2021 (809)

2020 (1266)