The Iowa Clinic · 1 month ago
Patient Experience Representative - Internal Medicine (Full-Time)
Des Moines, Iowa
Full-time
Onsite
New Grad, Entry LevelThe Iowa Clinic is a locally owned healthcare provider committed to exceptional care. They are seeking a Patient Experience Representative in Internal Medicine to provide advanced-level patient services, manage clinical scheduling, and ensure a positive patient experience.
Health CareHospitalMedical
Responsibilities
Represents the clinic by providing advanced-level patient services primarily at our Downtown location with additional coverage as needed at our other Primary Care locations
Provide patients with detailed customer service with registration as a direct contact and resource to patients, and will manage the flow of clinical scheduling, registration, patient materials, and communicating delays or changes
This position will also serve as a resource for registration, scheduling, and clinical staff
Strives to create The Iowa Clinic Experience with each interaction
Qualification
Required
High School diploma or equivalent required
Medical Experience in a medical office setting is preferred
Highly motivated to work in a healthcare setting
Preferred
You love exceeding people's expectations
You enjoy having fun where you work
Finding meaningful connections is what you live for
Benefits
One of the best 401(k) programs in central Iowa, including employer match and profit sharing
Employee incentives to share in the Clinic’s success
Generous PTO accruals and paid holidays.
Health, dental, and vision insurance
Quarterly volunteer opportunities through a variety of local nonprofits
Training and development programs
Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
Monthly departmental celebrations, jeans days, and clinic-wide competitions
Employee rewards and recognition program
Health and wellness program with up to $350/year in incentives
Employee feedback surveys
All employee meetings, team huddles, and transparent communication
Company
The Iowa Clinic
The Iowa Clinic offers orthopedics, cardiology, colorectal surgery, dermatology, electrodiagnostic medicine and healthcare services.
Founded in 1994
1001-5000 employees
H1B Sponsorship
The Iowa Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (3)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ben Vallier
CEO
Recent News
Company data provided by crunchbase