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University of Missouri-Saint Louis · 2 days ago

SYSTEM ADMINISTRATOR

St Louis, MO

Full-time

Onsite

Mid, Senior Level

$53K/yr - $85K/yr

2+ years exp

The University of Missouri-Saint Louis is seeking a System Administrator to provide senior level support for the TritonCard operations, including application administration and system upgrades. This role involves monitoring application performance, troubleshooting issues, and collaborating on new service implementations.

EducationHigher EducationUniversities

No H1B

Responsibilities

Monitor the performance of the applications supported and ensure all services are performing properly. Troubleshoot issues with hardware or the applications as they occur. Determine and initiate appropriate and immediate actions needed to restore normal services with minimal down time. Document occurrence and actions taken

Assign door access permissions as requested by departments. Automate this process when appropriate

Generate reports to ensure proper functioning of the databases, to ensure data feeds between data sources and applications are working as expected. Work with IT system administrators, or vendor support personnel to address issues that arise

Assist in the coordination and installation of new door access, POS, and card production hardware. Train staff on its use. Replace defective hardware when necessary

Setup AccessIT User accounts and train for specific building designee use

Write SQL queries to automate functions within the AccessIT system

Provide basic administrative functions

Develop and update specific forms, widgets, and dashboards

Act as liaison with Columbia developers as it relates to UMSL project requests

Team member of the TDX team of 3 and making team decisions

Meet the needs for ITS and their needs for TDX

Understanding inventory and assets is vital

Qualification

SQLOperating systemsNetworkingSystem administrationComputer securitySystems analysisVendor managementCustomer serviceTraining skillsProblem solving

Required

A Bachelor's degree or an equivalent combination of education and experience and 2+ years work experience from which comparable knowledge and skills can be acquired is necessary

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas

Evening, weekend and call-in work may be required to meet deadlines and correct system failures

Preferred

Working knowledge of or proven capability to quickly learn programming language(s), operating systems, direct access techniques, remote processing and virtual systems to be utilized/supported within the hiring operating unit

Knowledge of the theory, principles and practices of Operating systems, networking and applications and their interoperability and the supporting infrastructure

Knowledge of computer security procedures

Demonstrated ability to research, quickly identify and correct problems (debug) using system utilities / diagnostics

Familiarity with systems analysis procedures and techniques

Certification of skills required for all System Administrator titles

Ability to work under pressure; meet inflexible deadlines; deal with difficult individuals while maintaining composure

Prior experience contracting and managing outside vendors

Previous administrator level experience analyzing, documenting, installing, and maintaining operating systems and servers

Experience in physical access control system administration

Established history of designing and leading group and individual training

History of excellent customer service skills