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Ovative Group · 1 day ago

Account Manager, Client Services

New York, United States

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $132K/yr

5+ years exp

Ovative Group is an independent, full-funnel media, measurement, and creative firm. The Account Manager, Client Services role offers an opportunity to lead cross-functional teams, manage client relationships, and drive multi-channel digital media strategies to optimize marketing impact for enterprise clients.

ConsultingConsumer GoodsLegalRetail

Culture & Values

Responsibilities

Drive forward multi-channel digital media strategies and roadmaps that align with client program growth goals

Manage documentation and tracking of account priorities on a weekly, monthly, and quarterly basis

Be the expert on marketing budgets, media mix, and performance KPIs, at a broad and channel-specific level, to support account-wide strategy, problem solving & decision making

Lead regular and ad hoc performance analyses and translate into clear insights to communicate to clients

Lead cross-functional performance-based marketing strategy projects by providing media expertise and thought leadership

Lead and provide structure to problem-solving sessions to help determine the problem at stake, the results needed, and the most effective route to get there

Keep abreast of emerging digital marketing trends and technologies

Develop, manage and grow relationships with some of Ovative Group’s largest clients by engaging on a regular basis with day to day and senior client leaders, partnering to develop client growth strategies, and delivering great enterprise media outcomes that drive client objectives

Become an extension of the client’s team by having a deep understanding of their business, industry, metrics & team, and striving to be the best interaction of their day

Effectively manage client relationships and establish trust and credibility

Lead cross-functional teams of subject matter experts focused on driving results for clients, retaining and growing assigned accounts

Foster a culture of open communication and 360-degree feedback

Manage direct reports and contribute to a development culture that recruits and develops world class talent

Qualification

Cross-functional strategyClient managementAnalytical skillsDigital marketingProject managementE-commerce experienceMarTech knowledgeCommunication skillsProblem solvingTeam leadership

Required

5+ years of experience directly responsible for leading cross-functional business strategies through clear communication, structured problem solving skills, and project management ownership

Strong analytical skillset with experience analyzing and leveraging large datasets on a daily, weekly, monthly basis to inform strategic recommendations and action

Ability to drive in ambiguous environments, applying structure to open ended challenges and navigating through to drive client impact

Experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or other marketing discipline

Experience managing direct reports

Client management experience

Preferred

Recent hands-on media planning and buying experience across digital and traditional channels — particularly in paid social, programmatic, search, and/or video (including linear TV)

Experience working in or with a digital agency environment, managing day-to-day execution and optimization of media campaigns

Strong understanding of cross-channel media strategy — integrating brand awareness (upper funnel) and direct response (performance) objectives

Ability to bridge strategic account leadership with tactical media know-how, guiding both clients and internal teams