Zscaler · 1 day ago
Senior Technical Program Manager, R&D Strategy & Operations
San Jose, CA
Full-time
Hybrid
Mid, Senior Level
$102K/yr - $145K/yr
2+ years expZscaler is a leader in cloud security, focused on enabling organizations to harness speed and agility through a cloud-first strategy. They are seeking a Senior Technical Program Manager for R&D Strategy & Operations to drive cross-functional programs that enhance software development processes and improve delivery, quality, and security. The role involves collaborating with diverse stakeholders and managing program execution effectively.
Cloud SecurityCyber SecurityEnterprise SoftwareSecurity
Responsibilities
Drive cross-functional programs that improve software development processes at scale; act as the conduit between engineering teams and Engineering Operations to gather inputs, align priorities, and land decisions
Engage diverse stakeholders (developers, leads, directors) to surface pain points and trade-offs; translate them into actionable plans, pilots, and operating mechanisms that enhance delivery, quality, velocity, and security
Collaborate with teams to collect and validate the right SDLC/DevOps data; design useful measures and metrics to detect issues and process bottlenecks, and track outcomes against goals
Own program execution: roadmaps, milestones, risks/dependencies, change management, and postmortems; operate with strong attention to detail and comfort with ambiguity
Partner on engineering-level business operations (tooling budgets for CI/CD, SaaS, hosting/infra); support success metric design, measurement frameworks, and ROI analyses
Qualification
Required
Deep familiarity with SDLC/DevOps at scale (e.g., GitHub/GitLab, CI/CD, testing, Jira, etc.)
Strong skills or familiarity in program management fundamentals, including roadmaps, execution tracking, and dependency/risk management with 2+ years in modern SaaS operations, TPM, Engineering Productivity, or similar
Data proficiency, including basic SQL/Excel or similar skills to define metrics, validate data, and communicate insights effectively to stakeholders
Bachelor's degree or equivalent experience
Preferred
Experience instrumenting SDLC systems for metrics; DORA/SPACE frameworks
Budget planning for engineering tools; ROI modeling and measurement design
Running org-wide process changes (e.g., testing strategy, release cadence) with measurable outcomes
Benefits
Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!
Company
Zscaler
Zscaler is a global cloud-based information security company that enables secure digital transformation for mobile and cloud.
5001-10000 employees
H1B Sponsorship
Zscaler has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (164)
2024 (220)
2023 (108)
2022 (144)
2021 (82)
2020 (51)
Funding
Current Stage
Public CompanyTotal Funding
$1.67BKey Investors
TPG GrowthLightspeed Venture Partners
2025-07-01Post Ipo Debt· $1.5B
2024-04-23Post Ipo Equity· $22.7M
2018-03-16IPO
Leadership Team
Jay Chaudhry
CEO, Chairman & Founder
Hemant Dabke
Area Vice President
Recent News
GlobeNewswire
2026-01-06
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2026-01-06
2026-01-06
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