HireLATAM · 2 weeks ago
Remote AR Reconciliation Specialist
HireLATAM is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. The AR Reconciliation Specialist is responsible for accurate and timely processing of customer payments, reconciling customer accounts, and resolving payment discrepancies while ensuring the integrity of financial records.
Responsibilities
Review and post customer payments and transactions related to Accounts Receivable
Document that payments were posted in the team’s bank reconciliation spreadsheet
Research issues that are holding up proper payment posting
We see myriad customer payment issues, such as customers overpaying, short paying, or double paying
We also have customers saying they’ve paid when our records reflect otherwise. In that case, customers will provide payment confirmation, which we use for further research
Compare Accounts Receivable by customer per VARCommerce (our sales order platform) vs Accounts Receivable by customer per QuickBooks (our accounting software). Resolve the discrepancies
Payments to our US entity are in USD and payments to our Canadian entity are in CAD
Qualification
Required
Excellent attention to detail
Slow and methodical at posting payments perfectly. Accuracy is key for preventing future issues. We're looking for someone who will ask questions, rather than move forward when they aren't 100% sure about how to post a payment properly
Patience with researching historical issues. (Once you start researching an issue, it's important to finish before you move on to a new task. Otherwise, you will start over with your research when you revisit the issue later.)
Excellent written skills at discussing detailed AR issues with customers
Ability to anticipate work needs and interact professionally with customers
Benefits
US holidays