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Baptist Health · 3 days ago

Patient Financial Coordinator, Miami Cancer Institute, FT, 10:30A-7P

Miami, FL

Full-time

Onsite

Entry Level

2+ years exp

Baptist Health is the region’s largest not-for-profit healthcare organization, with a commitment to medical excellence and compassionate care. The Patient Financial Coordinator will assist patients in understanding their financial responsibilities and provide access to financial resources, while also evaluating financial situations and ensuring effective communication between patients and insurance providers.

Hospital & Health Care

Responsibilities

Help patients understand their financial responsibility by providing access to a variety of financial resources, via telephone, in-person, or bedside

Evaluate the financial situation of uninsured or underinsured cases and determine eligibility for financial assistance or payment options

Negotiate/collect deposits from insured patients (copayments, deductibles, and co-insurance), securing maximum patient reimbursement, and updating accounts accordingly

Meet individual/departmental collection goals

Act as a liaison between patients, their insurance company, and departments rendering service to maximize communication and productivity

Qualification

Collection experiencePatient Access trainingMedical terminology knowledgeMath skillsAnalytical skillsEMR applicationsCustomer service skillsOrganizedTyping skillsHIPAAMedicareBilingual (English/Spanish)Interpersonal communicationDetail orientedTeam player

Required

High School Diploma is required

A minimum of 2 years collection experience

Complete and successfully pass the Patient Access training course

Ability to multitask and work under pressure while still meeting stringent deadlines and maintaining focus on department goals

Math and analytical skills

Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills (verbal and written)

Knowledge and understanding of medical and insurance terminology, insurance contracts, authorizations/pre-certifications, ICD-10, and CPT codes

Knowledge of components of the UB-04 form

Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA and Medicare coverage structure, including medical necessity compliance guidelines

Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills

Preferred

Associates Degree

CHAA Certification

Bilingual English, Spanish/Creole preferred

Company

Baptist Health

Glassdoor3.8

Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties.

Founded in 1990

Coral Gables, Florida, US

10001+ employees