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ABB · 1 day ago

Sr. Field Service Engineer - Western US

United States

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $128K/yr

5+ years exp

ABB is a global market leader helping industries to become leaner and cleaner. The Sr. Field Service Engineer will support customers in the Western United States by providing technical service and support for quality control and process optimization equipment in the Pulp and Paper Industry.

AutomotiveEnergyEnergy ManagementIndustrial AutomationRobotics

No H1B

Responsibilities

Preventive maintenance, calibration, installation, corrective service and telephones

On-site and remote access support for laboratory and production process testing instruments

Service activities must be performed within established ISO certified policies and procedures and documented accordingly

Willingness to participate in continuing education and training as needed to meet customers’ needs

Qualification

Electro-mechanical skillsField service experienceNetwork supportCalibration knowledgeSoftware configurationCustomer service skillsGeneral software knowledgeCommunication skills

Required

Solid electro-mechanical technical abilities

Excellent communication and customer service skills

Ability to work with a high degree of autonomy

Preventive maintenance, calibration, installation, corrective service and telephones

On-site and remote access support for laboratory and production process testing instruments

Service activities must be performed within established ISO certified policies and procedures and documented accordingly

Willingness to participate in continuing education and training as needed to meet customers' needs

Knowledge of calibration and electronic test equipment is strongly desired

General software knowledge a must (Win10, Win11, MS Office365)

Ability to travel up to 65-70%, domestically and internationally with a valid US driver's license and acceptable driving record for the past 3+ years

Applicants must possess US work authorization and be able to acquire a US passport

Preferred

Associate's degree in electrical or equivalent work / military experience is preferred along with a minimum of 5 years related field service support

Experience with network support, computer repair and OS restoration as well as software configuration is preferred

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

Choice between two dental plan options: Core and Core Plus

Vision benefit

Company paid life insurance (2X base pay)

Company paid AD&D (1X base pay)

Voluntary life and AD&D – 100% employee paid up to maximums

Short Term Disability – up to 26 weeks – Company paid

Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.

Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

Parental Leave – up to 6 weeks

Employee Assistance Program

Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

Employee discount program