JVS Boston · 1 month ago
Career Navigator, Healthcare Skills Training Programs
Boston, MA
Full-time
Hybrid
Entry Level
$46K/yr - $52K/yr
1+ years expJVS Boston is a non-profit organization dedicated to empowering individuals from diverse communities to find employment and build careers. The Career Navigator will deliver job search coaching and placement assistance while building relationships within the healthcare sector and conducting professional development workshops for trainees.
Career PlanningSkill AssessmentVocational Education
Responsibilities
Assist job seekers in goal setting, identifying barriers and mapping out a plan leading to job placement, skills upgrades, and career advancement
Understand and apply knowledge of internal and social media resources for job seekers
Produce top quality resumes, especially for professional level job seekers and career changers
Deliver professional quality workshops and groups that demonstrate knowledge of adult education techniques and utilize technology for maximum engagement
Understand and apply knowledge of local and national labor market trends to assist job seekers to identify career opportunities
Actively engage and maintain employer relationships
Establish, track, and meet programmatic metrics using Salesforce
Screen and interview interested job training applicants for program readiness, based on pre-established criteria
Communicate clearly with clients assigned to their active caseload, including performing regular check-ins via phone, text, and email
Deliver compassionate feedback and coaching to active clients on training and job performance, to improve trainee job readiness and job retention
Triage client communication and concerns to assess eligibility for additional barrier removal support
Support and promote the mission and philosophy of JVS both internally and externally
Establish and maintain collaborative and innovative working relationships with key stakeholders (participants, employers, partner organizations, funders, etc.)
Attend and actively participate in staff meetings, agency retreats, and team-based projects
Participate in larger JVS career coach community by sharing best practices and collaborating on healthcare employer engagement
Frequent travel to employer locations
Will attend occasional off-site meetings with partner organizations in and around the greater Boston areas
Demonstrates a professional demeanor with strong customer service skills
Communicates effectively verbally and in writing with compassion and professionalism
Exercises discretion in handling confidential information
Communicates regularly with Supervisor to ensure smooth delivery of services
Perform other duties as assigned or requested
Qualification
Required
1-2 years of experience in a customer facing role required
Can report onsite to JVS main office and offsite training locations a minimum of three times a week required
Strong computer skills, including Microsoft Office Suite and Google Suite, required
Demonstrated strong verbal and written communication skills required
Demonstrated attention to detail and multitasking required
Knowledge of web-based job search resources and techniques required
Ability to work in a multicultural and diverse environment required
Preferred
Experience in workforce development/recruiting
Salesforce experience
HS Diploma, associate or bachelor's degree preferred. Experience in a related area (Communication, Human Resources, Psychology, Social Work) or applicable lived and/or work experience
Company
JVS Boston
JVS Boston is a workforce development organization in New England. It helps individuals gain skills, education, and find good jobs.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$10.25MKey Investors
Massachusetts Clean Energy Center
2022-06-12Grant· $10M
2013-06-14Grant· $0.25M
Leadership Team
Kira Khazatsky
President and CEO
Recent News
2025-09-26
Rochester Business Journal
2025-06-08
BostonGlobe.com
2025-03-01
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