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Granite Telecommunications · 1 month ago

Managed Network Services Representative

Lincoln, RI, 02865, United States

Full-time

Onsite

New Grad, Entry Level

Granite Telecommunications is seeking associates for their Managed Services department to assist with configurations and activations of managed services products. The role involves technical implementation of SDWAN and Security products at customer locations, requiring a background in network routing and switching.

Business DevelopmentFitnessTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Work with internal resources to configure Managed Services products and devices

Create configuration modifications alongside engineering to support project scale and execution

Reconfigure devices as needed in troubleshooting environment

Act as first level of troubleshooting during initial site turn up

Develop and promote subject matter expertise and platform proficiency

Work directly with customers on calls to facilitate network deployment

Provide Day 1 Support for SDWAN and Security products at customer locations

Qualification

Network SecuritySDWANTCP/IPCCNA/CCNP CertificationFortinet NSE CertificationCustomer SupportAnalytical Problem-SolvingMultitaskingCoding ExperienceCritical ThinkingOrganizational SkillsSolid Work Ethic