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Community First Credit Union · 1 month ago

Teller I - Downtown

Jacksonville, FL, US

Full-time

Onsite

New Grad, Entry Level

Community First Credit Union is dedicated to building relationships with its members through exceptional service. As a Teller, you will assist members with their everyday financial needs while promoting products and services that enhance their financial experience.

Finance

Senior Management

Responsibilities

Accurately process deposits, withdrawals, loan payments, cashier checks, credit card and loan advances, travelers checks, transfers, and other routine transactions

Follow policies for check cashing, cash ordering, and check holds, and verify endorsements and identification to prevent fraud

Balance your cash drawer and assist with branch balancing at the end of the day

Provide exceptional service by greeting members, answering questions, and directing them to the right department when needed

Promote credit union products and services that can benefit members and make their financial lives easier

Ensure compliance with all applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC

Qualification

Cash handling experienceCustomer service skillsAttention to detailCommunication skillsBasic math skills

Required

High school diploma or equivalent required

Strong attention to detail and commitment to accuracy

Excellent communication and listening skills

Ability to learn and promote financial products and services

Perform primarily sedentary work with limited physical exertion

Regularly lifting cash box of up to 10 lbs and coin bags up to 30 lbs on occasion

Capable of climbing / descending stairs in emergency situation

Able to operate routine office equipment including telephone, copier, facsimile, and calculator

Able to stand for long periods of time

Able to routinely perform work on computer for an average of 6-8 hours per day, when necessary

Able to work extended hours whenever required or requested by management

Capable of regular, reliable and timely attendance

Able to perform job functions independently or with limited supervision

Able to read and carry out various written instructions and follow oral instructions

Able to speak clearly and deliver information in a logical and understandable sequence

Able to use basic math skills and spell accurately up to a high school graduate level

Capable of dealing calmly and professionally with numerous different personalities from diverse cultures

Demonstrate highest levels of customer service and discretion when dealing with the public

Able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace

Able to effectively handle multiple, simultaneous, and changing priorities

Capable of exercising highest level of discretion on both internal and external confidential matters

Preferred

Prior experience in cash handling or customer service

Company

Community First Credit Union

With over $2.8 billion in assets and 180,000+ members, Community First Credit Union invests in member and community relationships through smart checking account options, competitive loans, and excellent investment services.

Founded in 1935