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RGP · 1 day ago

Strategist

Glen Allen, VA

Full-time

Hybrid

Entry Level

$40/hr - $50/hr

1+ years exp

RGP is a next-generation human capital firm that connects top talent to execute transformation and high-value projects for global clients. The Strategist role involves conducting research and analysis to develop strategic recommendations, collaborating with cross-functional teams, and creating actionable insights to enhance customer and employee experiences.

Commercial

Work & Life Balance

Hiring Manager

Shaun Landers

Responsibilities

Conduct market and competitor research to identify trends, gaps, and opportunities in order to create market analysis reports, competitor benchmarking tables

Gather and analyze qualitative and quantitative data from user interviews, surveys, and analytics tools to create research synthesis decks, insight summaries

Translate research findings into clear insights and strategic implications for client initiatives and generate insight frameworks, executive summaries

Assist in creating strategic frameworks and briefs that define objectives, KPIs, and success metrics to support creation of strategic briefs, KPI dashboards

Support persona development, journey mapping, and service blueprinting to visualize and communicate user needs and pain points across complex journeys

Leverage insights gained from these tools to develop and test strategies to improve personas’ experiences effectively

Contribute to the creation of strategic roadmaps that define digital transformation, product launches, and experience improvements to support the creation of phased implementation plans

Create site maps and navigation flow diagrams to help structure the information architecture of websites and applications to ensure usability as well as intuitive navigation

Draft strategic briefs that communicate insights, directions, and recommendations to creative and technical teams

Plan and participate in client workshops and ideation sessions, capturing insights and aligning stakeholders

Draft Workshop agendas, output summaries

Work closely with designers, researchers, and technologists to ensure user-centered solutions

Build annotated wireframes as well as collaborative design documentation

Support wireframe development, flow diagrams, and conceptual frameworks under guidance

Collaborate with project managers to ensure timely delivery and alignment with client goals

Create Idea boards; and concept sketches that actively contribute to cross-functional brainstorming sessions and generate innovative ideas

Track and report on project outcomes and KPIs, ensuring alignment with strategic objectives

Analyze performance data to identify areas for improvement and optimization

Create recommendations and iterative plans

Recommend iterative enhancements based on user feedback and analytics

Create feedback synthesis reports and improvement proposals

Document lessons learned and contribute to continuous improvement processes

Deliverable: Retrospective summaries, best practice guides

Qualification

Digital strategyUX designResearch analysisHuman-centered designStrategic planningPortfolio of workCommunication skillsCollaborationAttention to detailPresentation skills

Required

1–3 years of experience in digital strategy, UX, or related field (internships or academic projects not acceptable)

Strong research and analytical skills with high attention to detail

Demonstrated ability to discover research-driven, actionable, and insights

Familiarity with human-centered design principles and UX best practices

Excellent communication and presentation abilities

Ability to work collaboratively in a fast-paced environment

Bachelor's degree in business, Design, Communications, or related field

Portfolio or examples of strategic/UX work required

Benefits

Medical

Dental

Vision

Life insurance

Disability insurance

401(k) savings plan

Employee Stock Purchase plan

Professional development program

Paid Time Off

Paid Sick Time (in geographies where legally required)

Company

RGP

Glassdoor3.9

RGP (Nasdaq: RGP) is an award-winning global professional services firm with three decades of experience helping the world’s top organizations navigate change and seize opportunity.

Founded in 2004

Cincinnati, Ohio, USA

1001-5000 employees