Buckner International · 1 month ago
Supervisor Food Services
Dallas, Texas, United States
Full-time
Onsite
Mid LevelBuckner Retirement Services is a not-for-profit, faith-based organization dedicated to providing exceptional care in senior living communities across Texas. They are seeking a Supervisor Food Services to assist dietary and kitchen staff, ensuring a high standard of service during meal times and events.
CommunitiesElder CareHealth CareNon ProfitRetirement
Responsibilities
Host as needed in the restaurant
Supervise opening and closing side work for dinner, breakfast, and lunch – including proper buffet setup
Complete daily opening and closing supervisor checklist
Email closing report to Executive Chef, Director of Culinary, and Assistant Director of Culinary – feature, covers, large parties, and member issues
Coordinate with AM supervisor/event coordinator for all events during dinner: insure proper staffing, check room and set up, welcome and communicate any concerns with the host of the group and act as their contact, insure proper billing for the event, check with contact to make sure they are receiving service up to their expectations throughout event, place a follow-up call to the host of the event to inquire how their experience was, resolve any issues and offer to rebook (depending on event). This should be conducted 24-48 hours after the event
Prepare menus/signage for service for all meal periods as needed
Communicate to kitchen to brief staff on daily feature any unavailable items during pre-shift
Attend daily pre-shift meeting
Take all reservations for special events (holidays, large parties), delivering pace and daily updates on counts up until holiday. Ensure that all guests receive a confirmation call 48 hours prior to the day of the event
Coordinate any to-go items or large special orders
Attend weekly Culinary Leaders meeting
Immediately communicate any concerns to leaders that need to be escalated for resolution
Train new hosts and reservationists
Maintain inventory of server pantry and communicate orders, shortages to Executive Chef or Culinary Director
Help compile event critiques: reservations – cancellations/no shows, number of members and outside guests, sales, concerns from guests, staffing, any suggested changes to the event for the next year, menu/style/pricing
Set tables, bus tables, and wash off tables after meals in accordance with established guidelines and procedures
Prepare beverages and foods as required
Serve food in dining rooms or other areas as required
Serve beverages to residents as required
Blend food in electric blender; prepare steam table
Prepare hot carts and serve food; clean and sanitize carts
Wash dishes; scrape and rack dishes; sort, stack, store clean dishes
Mop, sweep, and clean work area
Take out trash
Wrap silverware
Receive and store groceries, frozen foods, produce, etc.; date and rotate canned goods in accordance with established guidelines and procedures
Detect, correct or report situations that have a possibility of causing accidents or injuries to residents or others
Observe and report resident symptoms, reactions and changes
Attend and participate in meetings and in-service training
Maintain compliance with all Buckner policies, procedures and requirements. Maintain compliance with all federal and state laws. Maintain compliance with all agency regulatory guidelines and requirements
Work successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers
Perform other assignments, projects and duties as assigned
Qualification
Required
Requires ability to read, write and understand business documents which are written in English
Requires ability to communicate verbally with residents, families, visitors and co-workers. Requires ability to make self clearly understood by others
Requires ability to understand and follow basic written and oral step-by-step instructions
Requires ability to move food serving and preparation equipment as needed, using up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects
Work deals mostly with objects, equipment and/or machines where the seeing job is at or within arm's reach. Depth perception and field of vision (peripheral) are of some importance
Requires ability to walk, sit, stand sometimes for prolonged periods of time. Requires ability to turn, stoop, kneel, crouch, bend, reach, push, pull, handle, and carry or otherwise manipulate objects
Requires ability to safely utilize kitchen equipment and recognize differences in sound generated by equipment or machinery which may indicate operation problems or safety concerns
Requires ability to work under close supervision performing routine, standardized tasks
Requires ability to perform tasks with due consideration for residents in vicinity and ability to cooperate and work with other employees
Requires ability to learn basic food serving, cleanliness and sanitation requirements
Requires commitment to Christian principles and teachings both professionally and personally
Requires ability to maintain confidentiality
Requires sufficient good health to properly discharge duties. Employees shall not be permitted to work who have infectious disease or skin lesion for the duration of the communicability
Requires ability to comply with Patient Rights, all regulatory requirements, and all company policies and procedures as stated now and in the future
Company
Buckner International
Since 1879 Buckner International has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life.
Founded in 1879
1001-5000 employees
H1B Sponsorship
Buckner International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
Funding
Current Stage
Late StageLeadership Team
Albert Reyes
President and CEO
Jeff Gentry, CPA, CMA, CHFP
Senior Vice President and Chief Financial Officer
Company data provided by crunchbase