Amazon · 1 month ago
Sr. Program Manager - Digital Supply Chain, Linear Ops
Seattle, Washington, USA
Full-time
Onsite
Senior Level
$114K/yr - $245K/yr
5+ years expAmazon is seeking a talented Sr. Program Manager - Digital Supply Chain to shape the future of linear streaming operations. The role involves architecting operational excellence at scale, managing end-to-end delivery of quality operations, and leading cross-functional teams to enhance customer experience and optimize processes.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Own end-to-end delivery of Linear Quality operations and strategic products to enhance and enrich the customer experience for linear, working independently with limited guidance in ambiguous environments
Architect and implement comprehensive operational frameworks including SLAs, SOPs, and proactive monitoring systems that enhance quality control processes and optimize feature functionality
Lead cross-functional alignment across 11+ teams, analyzing complex operational data to develop strategy and manage comprehensive forecasting with Finance, Product, Tech, and Business stakeholders
Build strategic relationships with product, BI, and engineering teams to influence technical roadmaps, establish process requirements, and drive prioritization across multiple teams
Design and implement quality monitoring systems for metadata attributes, creating proactive capabilities that enable early intervention and issue resolution before customer impact
Drive cost optimization initiatives and capacity planning, identifying opportunities for automation, process improvement, and scale optimization to meet growing business demands
Create reporting and dashboards for key metrics, communicating results to Directors and VPs through effective narratives and presentations
Mentor both individual contributors and Program Managers, providing actionable feedback and training in operational excellence and leadership competencies
Qualification
Required
5+ years of Supply Chain, Product Management, Program Management experience
Experience owning end-to-end programs to drive results
Bachelor's degree or equivalent
Experience with variety of digital media workflows
Experience delivering results for large, cross-functional initiatives/projects, or experience communicating results to senior leadership
Experience in data analysis and leveraging analytics to make decisions
Experience communicating technical details verbally and in writing
Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience with end-to-end project management
Demonstrated ability to understand and discuss technical concepts, make tradeoffs, and evaluate new ideas with technical employees
Preferred
Experience working cross-functionally with tech and non-tech teams
Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc
Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc
Experience in business process improvement, Lean or Six Sigma
Experience using customer insights and data to deeply understand target customers and dive deep
Experience with linear streaming, broadcast operations, video content supply chain, metadata standards, or content management systems
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-14
2026-01-14
2026-01-14
Company data provided by crunchbase