Saint Mary's College · 1 month ago
Financial Aid Services Specialist
Saint Mary's College is seeking a Financial Aid Services Specialist to join their team. The role involves welcoming visitors, managing the financial aid application process, and supervising student employees while providing essential support to students and parents regarding financial aid inquiries.
Higher Education
Responsibilities
Welcoming visitors to the Office of Financial Aid
Answering general department phone calls and emails
Coordinating the financial aid application and process flow
Managing office supplies
Supervising the financial aid student employees
Monitoring the aid application and awarding processing flow
Communicating with current and prospective students and parents regarding the aid application process
Status of aid processing
Next steps required and understanding aid information
Training and supervising the office’s student employees
Running reports
Generating emails and mails appropriate correspondence
Qualification
Required
Graduation from high school or an equivalent combination of education and experience
At least two years of prior experience of a qualifying nature
The ability to type at a rate of 60 wpm
One-year prior experience in using a personal computer
One-year prior experience working with spreadsheets, databases, mail merges, report generation
Excellent communication and customer service skills, both verbal and written
The ability to organize and prioritize a variety of competing job responsibilities
Comfort in talking to individuals about their personal financial issues while maintaining the guidelines of FERPA privacy
The ability to project a positive public image
Preferred
Prior working experience in financial aid or an understanding of financial aid principles
Company
Saint Mary's College
Saint Mary's College is a school in Notre Dame.
Funding
Current Stage
Growth StageRecent News
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