College Assistant (CUNY FAST Coach – NYSOP and Peer Mentor Support) jobs in United States
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The City University of New York · 1 month ago

College Assistant (CUNY FAST Coach – NYSOP and Peer Mentor Support)

The City University of New York is seeking a College Assistant to support key student-facing initiatives at Bronx Community College. The role involves performing clerical and administrative tasks, assisting adult learners and first-year students, and supporting various college departments in outreach and engagement efforts.

Higher Education
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H1B Sponsor Likelynote

Responsibilities

Performing routine clerical work including answering phones, scheduling, data entry, and managing electronic or paper files
Greeting and directing diverse populations of students, staff, and visitors in a courteous and professional manner
Assisting in onboarding, processing, and advising support for new and returning students, particularly adult learners
Supporting college departments in outreach, student events, onboarding sessions, and workshops (in-person and virtual)
Participating in early engagement and re-enrollment efforts, including follow-up with students via phone, email, Zoom, or Navigate
Assisting students in completing college forms, accessing services, and using campus technology
Presenting or co-facilitating information sessions and peer mentoring activities in programs such as First Year Seminar (FYS 11)
Assisting with resume review, event planning, or promotional efforts in the Office of Career Development
Supporting initiatives tailored to online students, including orientation and virtual engagement
Typing, formatting, and transcribing letters, memoranda, charts, and reports using standard office software
Performing related administrative and project-based duties as assigned

Qualification

Customer serviceData entryCommunication skillsMicrosoft OfficeGoogle WorkspaceBilingual proficiencyDiverse populationsInterpersonal skillsOrganizational skillsWork independently

Required

Must demonstrate sufficient skills to perform the duties of the assigned tasks

Preferred

High School Diploma or GED required
Currently enrolled CUNY student familiar with Bronx Community College preferred
Excellent communication, interpersonal, and organizational skills
Strong customer service orientation and a commitment to student success
Experience working with adult learners, first-generation students, or diverse populations preferred
Comfortable using platforms such as Zoom, Navigate, Microsoft Office, and Google Workspace
Ability to work independently, follow directions, and complete tasks in a timely manner
Flexible availability (including some evening or weekend hours)
Bilingual proficiency is a plus

Benefits

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification.
Employees are also offered pension and Tax-Deferred Savings Plans.
Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits.
Health benefits are also extended to retirees who meet the eligibility criteria.

Company

The City University of New York

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The City University of New York is the nation’s largest urban public university, a transformative engine of social mobility that is a critical component of the lifeblood of New York City.

H1B Sponsorship

The City University of New York has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (5)
2022 (5)
2021 (2)
2020 (11)

Funding

Current Stage
Late Stage

Leadership Team

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Allison Griffin
Partnership Specialist, CUNY Service Corps
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Doriane Gloria
Sr. Vice Chancellor and Chief Human Resources Officer
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Company data provided by crunchbase