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Mastercard · 1 day ago

Principal BizOps Engineer

O'Fallon, MO

Full-time

Onsite

Lead/Staff

$152K/yr - $258K/yr

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. The Principal BizOps Engineer will lead the DevOps transformation by partnering with developers to ensure operational readiness, enhance automation, and improve system reliability. This role focuses on managing production activities, risk management, and aligning product priorities with operational needs.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement

Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns

Support services before they go live through activities such as system design consulting, capacity planning and launch reviews

Maintain services once they are live by measuring and monitoring availability, latency and overall system health

Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity

Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices

Practice sustainable incident response and blameless post-mortems

Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover

Work with a global team spread across tech hubs in multiple geographies and time zones

Share knowledge and mentor junior resources

Qualification

DevOps transformationCI/CD automationSystem reliabilityData warehousingBig dataUnixPythonSQLAWS cloudApache NifiJenkinsSplunkDynatraceGrafanaShell ScriptingOracleGITKafkaDatabricksPower BIXLRClusters

Required

BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience

Experience with algorithms, data structures, scripting, pipeline management, and software design

Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive

Ability to help debug and optimize code and automate routine tasks

Experience in dealing with difficult situations and making decisions with a sense of urgency is needed

Interest in designing, analyzing and troubleshooting large-scale distributed systems

We need team members with an appetite for change and pushing the boundaries of what can be done with automation

Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must

Preferred

Experience in ten or more of the following is preferred: SQL, Oracle, Python, Apache Nifi, Splunk, Dynatrace, Jenkins, GIT, XLR, Platform, Clusters, Kafka, Big data, Grafana, Data warehousing, AWS cloud, Databricks, Power BI

Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef

Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)