Kyndryl · 1 day ago
Director, Customer Partner - Federal Defense
Washington, DC
Full-time
Onsite
Director/Executive
$159K/yr - $287K/yr
10+ years expKyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking a Customer Partner to drive account growth, manage relationships with top-level executives, and ensure customer satisfaction in the Federal Defense sector.
Information Technology & Services
Responsibilities
Create, maintain and develop deep customer relationships to credibly build and maintain valued relationships
Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals
Deliver on budget, owning revenue, profit/loss, and growth objectives
Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth. Increase utilization and billability of resources assigned to their account
Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals
Demonstrate distinctive expertise. Build deep industry expertise and apply that expertise to help customers realize value
Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity
Invest in the development of the people on the account and across Kyndryl to develop the next generation of talent
Act as a steward of the Kyndryl culture
Qualification
Required
10+ years of experience managing sales process end-to-end
5+ years of experience running account P&L $10M+
Must have deep experience in Federal - Defense sector
Deep knowledge of business and technology trends and industry best practices
Proven experience with revenue growth, cost, profitability, trends, and risks
Open minded and empathetic approach in relationships with customers
Preferred
Bachelor's degree or master's degree
Sales experience in technical solutions
Benefits
Comprehensive benefits package which includes medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Sales commission plan in lieu of the annual discretionary bonus program
Company
Kyndryl
Kyndryl is an information technology and services company.
10001+ employees
H1B Sponsorship
Kyndryl has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (35)
2023 (20)
2022 (39)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-20Post Ipo Debt· $500M
2021-11-04IPO
Leadership Team
Antoine Shagoury
Global Chief Technology Officer
David B. Wyshner
Chief Financial Officer
Recent News
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