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Similarweb · 2 days ago

Team Lead, Deal Desk

Burlington, MA

Full-time

Hybrid

Mid, Senior Level

$115K/yr - $165K/yr

5+ years exp

Similarweb is a company revolutionizing the way businesses interact with the digital world. The Team Manager, Deal Desk will lead a team to support the full deal lifecycle, ensuring commercial agreements are structured for speed, accuracy, compliance, and long-term success.

AnalyticsArtificial Intelligence (AI)Business IntelligenceMarket Research

No H1B

Responsibilities

Lead day-to-day Deal Desk operations, overseeing global support for quotes, deal structures, service orders, amendments, and non-standard terms

Serve as a senior escalation point and trusted advisor on complex commercial structures, ensuring accuracy, consistency, and compliance with revenue recognition and internal controls

Define, improve, and enforce end-to-end GTM processes, deal policies, signature protocols, and documentation standards

Own Deal Desk documentation, playbooks, and internal knowledge bases, while identifying operational gaps and driving scalable, global solutions

Lead major Q2C initiatives—including serving as business owner for the company’s 2026 CPQ evaluation, vendor selection, design, and implementation

Partner with RevOps, Legal, Finance, and IS teams to align systems and processes across the revenue lifecycle

Manage, mentor, and develop a high-performing global Deal Desk team, setting expectations, coaching performance, and ensuring operational excellence

Qualification

Deal Desk experienceSaaS commercial structuresCPQ systemsProcess designRevenue recognitionCross-functional influenceDocumentation standardsCoaching performanceTeam management