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New York Life Insurance Company · 1 day ago

Corporate Vice President, Sustainability Leader

New York, United States

Full-time

Hybrid

Mid, Senior Level

$116K/yr - $166K/yr

New York Life Insurance Company is a leading provider of insurance and absence management solutions. The Corporate Vice President, Sustainability Leader will focus on enhancing Continuous Improvement maturity and performance within the Group Benefit Solutions organization by coaching leaders and driving strategic initiatives.

FinanceFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Coach multiple CVPs, VPs, and SVPs across Tier 2–4

Build CI maturity across entire Service Operations functions (e.g., Client Readiness, Client Services, Contact Center, Quality and Strategy functions)

Design and deliver CI training and advanced leadership refreshers to Service Operations leaders and teams

Serve as lead assessor for MSAs across departments or business units

Translate MSA findings into strategic priorities and oversee execution of 100-day plans

Tailor and scale CI systems to meet evolving needs of multiple teams

Lead value creation initiatives that deliver 3–5% YOY gains at multi-team or BU scale

Support leaders in linking improvement efforts to financial outcomes and balanced scorecards

Apply and coach advanced CI tools and systems (e.g., Kaizen events, Hoshin Kanri, CI loop design)

Identify process engineering opportunities and support the business in designing/implementing the improvements

Design, adapt, and scale systems to embed CI behaviors across functions

Collaborate with COE to evolve enterprise tool standards and integrate best practices into GBS Service Operations

Coach senior leaders on strategy deployment methods (X-matrix, tiered metrics)

Translate CI assessments into cross-functional strategic priorities and performance levers

Embed CI into planning and performance review cadences

Lead cross-functional CI forums and Communities of Practice

Formally and informally mentor other SLs and Change Agents, with the potential for line manager responsibilities

Partner closely with Service Operations leaders to drive consistency and integration of CI practices

Qualification

CI leadershipLean Six Sigma certificationAdvanced CI toolsGroup Insurance experienceStrategic planningCoachingChange managementExecutive presenceFacilitationMentorship

Required

Proven success in CI leadership across large-scale, federated orgs

Strong executive presence and ability to influence at VP/SVP level

Deep knowledge of advanced CI tools and systems

Skilled in facilitation, coaching, and strategic planning

Familiarity with OEI, Shingo, or equivalent frameworks

Leadership and change management experience

Preferred

Experience/Background in Group Insurance and/or Service Operations

Lean Six Sigma certification (Green Belt/Black Belt) strongly preferred

Benefits

Leave programs

Adoption assistance

Student loan repayment programs

Company

New York Life Insurance Company

For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.

Founded in 1845

New York, New York, USA

10001+ employees

https://www.newyorklife.com/

H1B Sponsorship

New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (149)

2024 (99)

2023 (85)

2022 (77)

2021 (48)

2020 (65)