ampliFI Loyalty Solutions · 1 month ago
Director of Quality Assurance
Naperville, IL
Full-time
Hybrid
Mid, Senior Level
$130K/yr - $135K/yr
7+ years expampliFI Loyalty Solutions is a company that provides customized credit and debit card loyalty programs for banks and credit unions. They are seeking a Director of Quality Assurance to assess and lead their QA organization to enhance its maturity and effectiveness. The role involves developing best practices and collaborating with various teams to ensure high-quality testing processes across the organization.
Financial ServicesLoyalty Programs
Responsibilities
Take a holistic view of the current QA organization, processes, tools, and outcomes — and lead a plan for substantial improvement and maturity
Build, lead, and mentor a hands-on QA team responsible for Functional, Regression, Integration, Automation, Load/Performance, and UAT Facilitation testing
Redefine and implement QA best practices and operational standards, ensuring consistency, accountability, and quality across all projects and teams
Lead the execution and continuous enhancement of test planning, test execution, test reporting, and defect management processes
Drive the expansion of automation frameworks for API, backend, ETL, and UI testing, ensuring higher efficiency and reliability
Ensure timely, thorough, and transparent reporting of QA activities, including test coverage, pass/fail rates, defect metrics, and quality trends
Partner closely with Engineering, Product Management, IT Operations, Client Delivery, and Infrastructure teams to align QA activities with business priorities and product delivery pipelines
Advocate for QA best practices throughout the development lifecycle, promoting a 'quality-first' mindset across ampliFI
Oversee and drive improvements to Load/Performance testing, ensuring platform scalability and reliability
Collaborate with Risk and Security teams to support remediation testing for security vulnerabilities
Lead QA support for deployments in lower environments and production, including smoke testing and release validation
Manage QA staffing, training, and professional development initiatives
Qualification
Required
7+ years of progressive experience in Quality Assurance, Software Testing, and/or Quality Engineering roles
3+ years of leadership experience building and leading QA teams in a fast-paced, agile software development environment
Proven experience assessing, improving, and scaling QA processes, frameworks, and automation
Deep hands-on experience with QA methodologies across functional, integration, regression, performance, API, and UAT testing
Strong background building and maintaining test automation frameworks (Selenium, Cucumber, Java, API testing, JMeter)
Experience working in Agile/Scrum environments with 2-week sprint cycles
Strong experience with Jira/Xray or similar test management and reporting tools
Deep knowledge of cloud-based testing (AWS environments preferred) across multiple test environments (CIT, UAT, Production)
Proven track record working across Product, Engineering, Client Delivery, and Risk teams
Excellent communication, leadership, and change management skills
Highly hands-on with the ability to dive into test plans, execution, troubleshooting, and process improvements as needed
Preferred
Experience working in financial services, banking, or loyalty/rewards platform industries is a plus
Familiarity with SOC2 and other audit/compliance frameworks
AWS certification is a plus
ISTQB or other QA-related certifications are a plus
Benefits
Medical, Dental, and Vision Benefits
401(k) and 401(k) Employer Match
Employer-Funded Insurance, Short & Long Term Disability
Voluntary Café Plans for insurance, including life, accident, hospital, and critical care
Voluntary Café Plans including parking and transit
Flexible work hours in a hybrid environment
Opportunities for professional development and growth
Paid Time Off, including holiday, vacation, and personal time
Parental Leave
Employee Assistance Programs
Snacks and a Gym onsite
Company
ampliFI Loyalty Solutions
AmpliFI Loyalty Solutions is a loyalty program provider for banks and credit unions.
51-200 employees
H1B Sponsorship
ampliFI Loyalty Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (5)
2022 (3)
2021 (6)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Neuberger Berman
2024-04-24Undisclosed
2018-09-26Acquired
Leadership Team
Kevin Sagon
CTO
Recent News
Company data provided by crunchbase