SEIU 775 Benefits Group · 1 month ago
Director of Benefits Operations
SEIU 775 Benefits Group is dedicated to improving the caregiver workforce's skills, health, and stability. They are seeking a Director of Benefits Operations to lead the administration of Health and Retirement plans, focusing on strategic leadership, people development, and vendor management.
Health CareRetirementService IndustryTrainingWellness
Responsibilities
Design and execute an operations strategy that pushes the status quo and improves benefit delivery
Ensure department strategy aligns with and supports broader organizational priorities
Develop, execute, and manage comprehensive department budgets, focusing on operational efficiency and long-term sustainability
Utilize plan metrics to identify trends and opportunities to improve operational efficiency
Serve as a dedicated People Leader, fostering a culture of growth, collaboration, and adaptability
Develop and supervise a team that manages outsourced vendor relationships
Connect the team’s daily work to the organization’s Mission, Vision, and Values, managing with vision and purpose
Ensure smooth operations of third-party benefit administrators, including oversight of eligibility, enrollment, revenue collection, and plan administration
Oversee and report transparently to the Benefits Group’s boards regarding operations, income, expenses, and product strategies
Negotiate effectively with stakeholders and vendors to ensure the organization maintains a strong position in the market
Qualification
Required
5–8+ years of experience leading healthcare initiatives or benefits administration, with at least 5 years in operations and/or project management
A demonstrated track record of managing and developing teams equitably
Proven ability to move projects from concept to evaluation, using strategic agility to solve problems
Experience leading benefit delivery or customer service teams in Public Facilities, State Government, Community Health, or similar complex service environments is highly valued
The ability to navigate an autonomous, ambiguous environment, and the willingness to learn the specifics of our unique benefits model
Bachelor's Degree or equivalent experience in healthcare or retirement plan administration
Preferred
Familiarity with Retirement plan or Self-funded insurance plan administration
Experience working with a Board of Trustees or Taft-Hartley trusts
Familiarity with ERISA rules and regulations
Benefits
Fully Paid Medical, Dental and Vision
18 days PTO, 15 Sick days, 9 holidays, 1 floating holiday, 2 personal days
End of the year winter break; mid-year summer break and earned paid longevity sabbatical
Defined Benefit Pension Plan and 401(k) options
Fitness, cell phone, internet and furniture stipends
Company
SEIU 775 Benefits Group
SEIU 775 Benefits Group provides service for skills, health and stability of the caregiving workforce.