American Pain Consortium · 1 month ago
Director Provider Relations and Marketing
Carmel, IN
Full-time
Onsite
Lead/Staff, Director/Executive
4+ years expAmerican Pain Consortium (APC) is dedicated to empowering providers in delivering exceptional patient care through innovative pain management techniques. The Director of Provider Relations & Marketing will oversee the marketing department, enhance physician relations, and develop growth strategies to increase referrals and business for the organization.
Health CareHospitalTherapeutics
Responsibilities
Directs and implements the organizations advertising and promotional activities. Analyzes target market information to identify and recommend effective marketing approaches
Assists in the delivery and presentation of specialty marketing materials to address prospective clinical partnership needs
Identifies new market segments that will benefit from company products
Prepares effective advertising campaigns based on market research
Collaborates with senior executives to develop growth plans for the organization
Develops long-term referral relationships while achieving the highest level of customer service and satisfaction
Manages Physician Liaison efforts to maintain relationships with physicians, and key influencers to drive patient volume, enhance customer loyalty, and exceed client satisfaction
Acts as a liaison between physicians, clinicians, and APCM employees to resolve problems, provide and obtain information, and maintain positive working relationships
Manages pre-arrival team efforts in tracking incoming referrals and scheduling of new patients
Expands local physician network and assists in provider recruitment. Oversee physician outreach program and introductions of internal providers to local referring physicians. Meets with local practices, hospital administrators, physicians, and clinical directors
Implements sales, relationships, and social media data on sales reports and CRM
Internal Marketing – Internal communication, branding & culture integration, promotional material communicating values, mission, and vision
Oversees staffing, recruiting, and retention of all staff members. Timely reports staffing changes to HR department to ensure adequate staffing and timely backfill of open roles
Organizes work events to support and promote positive culture and work environment, including but not limited to holiday parties, company picnics, and other branded events
Supports physician liaisons in providing business cards and other patient referral collateral to referring physicians, hospitals, and practices
Helps organize and schedule necessary physician meetings, inclusive of annual retreats
Measure increases of overall practice revenue
Implements sales, relationship, and social media data on sales reports and CRM
Establishes targets and implementing sales and marketing plans to meet such targets
Acts as a liaison between physicians, clinicians, and APCM employees to resolve problems, provide and obtain information, and maintain positive working relationships
Submits weekly status reports and is prepared to present such information during weekly sales and business development meetings
Maintains an awareness of competitive activity within the market and updates information as needed
Collaborate with nonclinical departments including Pre-Service, Human Resources, billing, and legal. Partners with Human Resources for appropriate management of gross misconduct, consistent unrectified poor performance, or escalating counterproductive behavior
Other duties may apply as assigned by the executive team and the board
Qualification
Required
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software
Bachelor's degree in Marketing, Business Administration, Communications, or other related field required
4+ years' experience in Physician Relations and/or Sales/Marketing
Diverse medical background with strong attention to detail
Preferred
Master's degree preferred
Experience in Physician Relations, Sales, and/or Marketing: 4 years (Preferred)
Willingness to travel: 75% (Preferred)
Benefits
Medical, Dental, and Vision Insurance
Paid Time Off
Paid Holidays
Matching 401K plan
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Company
American Pain Consortium
American Pain Consortium offers patient-centric pain management practices and chronic pain treatment services to boost recovery time.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$79.74M2024-01-03Series Unknown
2023-12-04Private Equity· $79.74M
Leadership Team
J
James Miller
Chief Financial Officer
Recent News
Company data provided by crunchbase