Beacon Communities LLC · 11 hours ago
Senior FSS Coordinator
Richmond, VA
Full-time
Onsite
Mid, Senior Level
2+ years expBeacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. The Senior Family Self-Sufficiency Coordinator is responsible for designing and implementing Family Self-Sufficiency Programs to assist participants in achieving self-sufficiency and financial stability through education and support.
Real Estate
Responsibilities
Create and implement an outreach plan and enroll FSS participant families, maintaining at least the minimum number (25 participants) to be served per the NOFO award at Belt Atlantic and Blue Ridge
Develop informational brochures and marketing materials
Conduct outreach to market the FSS Program and interview interested residents
Complete assessments of residents and enroll them in FSS including completing participant contracts and service plans; reassess and revise goals as necessary with residents Provide case management and referrals for FSS participants to external partners
Ensure that the services and supports included in the participants' Contracts of Participation are provided on a regular basis and that participants are fulfilling their responsibilities under the Contracts
Monitor the progress of participants, promote opportunities for them to increase their income and address and eliminate barriers to advancement and graduation
Coordinate regular meetings with Program Coordinating Committee (PCC) members
Collaborate with the PCC to focus on providing residents with access to supportive services either onsite or through referral in areas such as training programs, GED classes, housing counseling, and homebuyer training
Partner with organizations that conduct financial education workshops that cover topics such as credit, debt, savings, budgeting, asset building and banking services; and/or organizations that can provide financial coaching
Identify gaps in service and problem solve to determine how to meet the needs
Work with Assistant Comptroller to provide needed information to create escrow accounts and ensure that they are properly maintained for eligible families
Ensure that FSS families are provided with a statement of their escrow account balance at least once each year, but more often is encouraged
Meet quarterly with Assistant Comptroller to review escrow account status for FSS participants and address any forfeited escrow funds in accordance with established policies and procedures
Prepare clear, concise reports to be submitted as required
Communicate clearly, both in writing and orally
Create and maintain case files for all FSS program participants
Document resident benchmarks in goal achievement
Qualification
Required
Bachelor's degree in sociology, psychology, education, or related field, or equivalent
Two years' experience as a FSS Coordinator, Resident Service Coordinator, case manager or counselor; or combination of education, training, and experience
Experience working with youth and families and issues relating to workforce development, youth enrichment, education and asset building
Knowledge of the local organizations and programs that can assist FSS participants and help provide for the financial literacy, asset building, job development and coaching needs of the residents
Skill in performing motivational interviewing with participants in order to help participants set goals and track follow-up progress
Capable of building and maintaining positive relationships with a wide variety of stakeholders, including but not limited to, residents, senior staff, interns, and community partners
Excellent communication, organization, problem-solving and writing skills
Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs
Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning, implementing, and evaluating programs and services
Ability to collect, track and understand data in order to assess programs and partnerships and inform strategies
Preferred
Knowledge of Yardi, Property Management databases, ResidentConnect is a plus
Knowledge of federal, state and local policies affecting housing particularly Section 8 Housing Choice Voucher (HCV) and FSS program is a plus
Bilingual in English and dominant language of minority in community i.e., Spanish, Cape Verdean, Haitian Creole, Mandarin Chinese, Russian, etc. is a plus
Benefits
Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
Retirement planning. We offer a 401k program with a company match.
100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
Access to an Employee Assistance Program (EAP), Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!
Company
Beacon Communities LLC
Welcome to Beacon. We create neighborhoods.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dara Kovel
Chief Executive Officer
Recent News
Hartford Business Journal
2026-01-16
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2026-01-11
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2025-10-10
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