Chase ยท 1 month ago
Cobrand Acquisitions and Onboarding Product Manager
201 N Walnut St, Wilmington, DE, 19801, US
Full-time
Onsite
Senior Level
5+ years expChase is a key player in the financial services sector, and they are seeking a Cobrand Acquisitions and Onboarding Product Manager to enhance user experiences in their Cobrand Cards organization. The role involves developing strategies for digital card acquisition, leading API-based solutions, and collaborating with partners to optimize onboarding processes.
BankingFinancial Services
Responsibilities
Develop and execute strategies for digital card acquisition and onboarding, focusing on both incremental improvements and transformational initiatives
Lead the design and delivery of API-based solutions and data integrations to support seamless customer onboarding and acquisition experiences
Work closely with Cobrand Partners, technology teams, and third-party vendors to understand needs, define requirements, and deliver optimized digital journeys
Evaluate and enhance partner digital journeys to maximize card acquisitions and streamline onboarding, ensuring minimal friction and high conversion
Build strong relationships across the organization and with external partners, influencing product roadmaps and ensuring Cobrand Card considerations are prioritized
Navigate complex organizations, manage dependencies, and create networks to accomplish critical objectives
Define and track KPIs for acquisition and onboarding features, leveraging data analytics to inform product decisions and measure success
Lead refinement sessions, write user stories, and participate in Agile scrum events (Discovery, Refinement, Standups, Sprint Planning, Reviews, Retrospectives)
Sponsor and define customer research to validate engagement hypotheses and support product discovery
Escalate and prioritize production defects, participate in triage, and oversee mitigation and remediation efforts
Qualification
Required
5+ Years Technical Background: in financial services, digital platforms, and/or software development, with a strong focus on API delivery and data integration
1+ Years API & Data Expertise: working with and documenting requirements for APIs and diverse database technologies (SQL, Oracle, Cassandra, etc.)
Digital Product Experience: Background in digital user experiences, product management, and business cases for financial service products
Product Discovery: Positions key questions for feasibility study and consumer research
Agile Methodology: Strong understanding of Agile practices and experience leading initiatives from Discovery to Delivery, including building roadmaps at a feature and strategic level
Jira and Jira Align: Experience creating epics and stories to communicate and manage business and technical requirements, and appropriately parse work for delivery
Partner & Vendor Management: Familiarity working with vendors, third-party partnerships, and cross-functional teams
Communication Skills: Excellent verbal and written communication skills, with the ability to influence decisions and present complex technical concepts to non-technical stakeholders
Self-Starter: Highly motivated, collaborative, and able to thrive in a fast-paced, results-driven environment
Preferred
Collaborative and relationship-oriented, able to build trust across teams and with partners
Technically adept, with hands-on experience in API design, delivery, and data management
Strong communicator, able to translate technical requirements into actionable business solutions
Results-driven, with a passion for optimizing digital user experiences and driving card acquisitions
Proactive problem solver, comfortable initiating action and navigating ambiguity
Proficient in JIRA; familiarity with Visio, PowerPoint, and Excel preferred
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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