YMCA of the Rockies ยท 1 month ago
Front Desk Staff (2026)
Granby, CO
Part-time
Hybrid
New Grad, Entry Level
$15/hr - $15/hrYMCA of the Rockies is a mission-based family and group conference and retreat center that serves over 50,000 guests annually. The Front Desk Staff is responsible for ensuring guest satisfaction and accurately accounting for income during assigned shifts.
CommunitiesHospitalityNon Profit
Responsibilities
Check guests in and out of accommodations using a computer-based system
Ensure the satisfaction of all guests and appropriately handle emergencies, problems, and concerns in a calm, professional manner
Operate essential office equipment, including a computer, adding machine, base radio system, and telephone switchboard
Accurately account for income during assigned shifts
Demonstrate outstanding telephone communication and sales skills
Work effectively in a busy office environment with frequent interruptions, distractions, and deadlines
Lift up to 50 lbs. to a height of 36" and stand for an 8-hour shift on hard floors
Maintain flexibility to work a rotating schedule, including night, weekend, and holiday shifts
Provide excellent guest service both in person and over the phone
Qualification
Required
High school diploma or GED equivalency required
Ability to fluently read, write, and speak English
Ability to perform general office cleaning and assist guests with transporting luggage
Willingness to learn Income Audit and Night Audit responsibilities and perform those shifts as needed
Demonstrate reliability, attention to detail, and a strong commitment to YMCA values
Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions
Uphold the YMCA of the Rockies Mission, policies, and programs
Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff
Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community
Attend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations
Commitment to diversity, equity, inclusion, and antiracism is required
Must meet acceptable criminal background check standards
Preferred
Previous hotel, front desk, or related field experience
Clerical experience
Company
YMCA of the Rockies
YMCA of the Rockies is a community organization that helps to changes lives through building and strengthening relationships.
Founded in 1907
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Julie Watkins
President / CEO
JEFFREY ALLISON
Vice President & Chief Financial Officer
Recent News
Hotel Management Network
2026-01-16
2024-01-25
2023-06-21
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