CrossCountry Mortgage, LLC · 1 day ago
Bilingual Loan Processor
San Juan Capistrano, CA
Full-time
Onsite
Senior Level
$25/hr - $30/hr
5+ years expCrossCountry Mortgage, LLC is the nation's number one distributed retail mortgage lender with a strong culture of employee engagement and support. The Bilingual Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite loans and ensuring compliance with regulations.
FinanceFinancial ServicesLendingMortgage
Responsibilities
Perform a thorough review and analysis of borrower’s credit, employment, income, and assets as required by the loan program before submitting to underwriting
Assemble the complete loan package in proper order for underwriting
Verify all required documentation (pre-underwrite) in the file
Complete the required loan checklist
Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting
Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan
Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures
Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information
Verify that vendor orders are complete, invoices are received and in the applicant’s E-file
Manage pipeline by completing and submitting reports within allotted turn-around times
Assist set-up of loans
Document all communication related to the loan application in the conversation log
Train and assist supervision of new Loan Processors and other processing personnel
Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors
Available to work varying hours and overtime if needed
Qualification
Required
High School Diploma or equivalent
Minimum of 5 years' residential mortgage processing experience
Experience with Encompass
Knowledge of DU, LP, Microsoft Office, and Windows
Excellent math and analytical skills
Excellent communication skills
Excellent prioritization and time management skills
Fluency in the languages of Spanish and English in order to communicate effectively with internal and external customers, of whom may speak only English or Spanish
Preferred
Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents
Benefits
Medical
Dental
Vision
401K
Company-provided short-term disability
Employee assistance program
Wellness program
Company
CrossCountry Mortgage, LLC
Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.
5001-10000 employees
H1B Sponsorship
CrossCountry Mortgage, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (16)
2023 (9)
2022 (17)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.9BKey Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M
Leadership Team
Tom Kraft
Senior Vice President Operations - West
Rob Sampson
Executive Vice President
Recent News
2025-12-18
2025-12-10
2025-11-20
Company data provided by crunchbase