Fanatics · 2 months ago
Operations Manager - Bilingual
1301 Innovation Dr, Winona, MN, 55987, US
Full-time
Onsite
Senior Level
5+ years expFanatics is a leader in licensed sports merchandise, committed to innovation and a collaborative environment. The Operations Manager will lead the manufacturing and packaging of fan merchandise, ensuring operational efficiency, safety, and timely execution of production and distribution operations.
eSportsManufacturingRetailSporting GoodsSports
Responsibilities
Responsible for the selection, training, coaching, and career development of Operations Supervisors, as well as hourly athletes
Analyze and monitor workflows partnering with other departments to implement any changes required on the floor, resulting in smooth and collaborative workflows throughout the organization
Monitor performance metrics (KPIs), prepare detailed reports, and identify areas for improvement, holding athletes accountable for the performance within each work center
Identify operational inefficiencies and develop effective solutions to address issues and improve overall performance
Seek out improvements that can elevate existing processes, including an in-depth review of performance metrics that identify opportunities for improvements
Oversee operational budgets, control costs, and maximize resource utilization to meet organizational needs
Develop long-term operational strategies for continuous improvement in areas such as quality control and process optimization, aligning with company objectives
Translate high-level goals into actional steps for daily operations execution
With guidance from HR, EHS and Senior Leadership, assists in the investigation and follow up for all personnel issues, safety violations, and/or accidents
Responsible for effective and timely internal communication with Senior Leadership, Managers, Planning, and other departments to align operational strategics with business goals
Leverage systems and technology to ensure accurate reporting capability, WIP, and progress to plan
Participate in cycle counts and year-end physical inventory
Promote and require general housekeeping and department six sigma activities
Adhere to all Department and Company Standards, Operating Procedures and Safety Requirements
Treat others with respect and conduct themselves in a positive and inclusive manner daily
Perform other duties as assigned
Qualification
Required
Bachelor's Degree in Business Administration, Operations Management or a related field
5+ years proven operations management experience required
Experience managing budgets, KPIs, and performance improvement initiatives
Strong leadership, decision-making, and team management abilities
Ability to create and communicate execution plans, including specific KPIs to support those plans
Make data-driven decisions to optimize operations
Understand written or verbal instruction
High emphasis on time management skills; manage large, complex projects efficiently
Proficient data analysis and data entry skills and software applications including Microsoft Suite, Infor Powerlink/FMS, and the ability to learn new software programs as needed
Mechanical aptitude and troubleshooting experience
Ability to complete basic technology applications/basic computer aptitude
Good hand dexterity and hand-eye coordination
Ability to count accurately, complete accurate measurements, and complete mathematical computations
Ability to inspect materials and finished products for defects
Ability to learn and apply accurate PMS Color matching knowledge
Maintain current certifications: Bloodborne pathogens, First Aid & CPR, PIT
Ability to lift 25 lbs
Ability to participate in a team lift of 50 lbs
Able to sit or stand for entire shift
Able to turn or bend
Able to grip/grasp continuously
Preferred
8+ years industry experience with an MBA, six-sigma, or project management experience a plus
Benefits
Wellness programs with fitness and weight management partners
Paid maternity paternity leave
Infertility treatment
Flexible time off
Competitive 401k plan
Company
Fanatics
Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.9BKey Investors
Clearlake Capital GroupNational Football LeagueAlameda Research
2022-12-06Private Equity· $700M
2022-03-02Private Equity· $1.5B
2022-01-01Series Unknown· $10M
Leadership Team
J
Joseph Bozich
Advisor to Chief Executive Officer
Michael Mahan
CEO
Recent News
Sports Business Journal
2026-01-23
Sports Business Journal
2026-01-23
Company data provided by crunchbase