Comprehensive Mobile Care ยท 2 days ago
Strategic Operations Associate
Comprehensive Mobile Care (CMC) is the leading provider of onsite dental, vision, podiatry, and audiology services to senior facilities across the U.S. The Strategic Operations Associate will play a crucial role in managing patient care logistics, optimizing schedules, and ensuring operational effectiveness in a mission-driven environment.
DentalHealth CareHealth DiagnosticsMedicalPersonal Health
Responsibilities
Own and strategically manage the scheduling of patient visits, ensuring maximum efficiency and utilization of our onsite healthcare services
Proactively communicate with facilities to ensure smooth coordination and preparedness for each visit
Anticipate and resolve scheduling conflicts, resource limitations, and operational roadblocks
Expertly monitor and manage specialized lab cases (optometry, podiatry, dental, audiology)
Collaborate with field teams and facility stakeholders to maintain a seamless flow of care
Develop tracking systems that ensure timely follow-ups and improved patient outcomes
Maintain and optimize comprehensive calendars, ensuring all facility visits and specialties align strategically
Continuously identify opportunities to enhance operational efficiency and market performance
Act as the central communication hub, keeping all stakeholders informed and aligned
Confirm team readiness and proactively address operational issues before they impact service delivery
Ensure timely and accurate submission of reports and documentation
Act as the first responder for logistical challenges, providing swift, effective solutions
Qualification
Required
Highly organized with exceptional attention to detail and strategic foresight
An excellent communicator who thrives on building relationships and managing stakeholder expectations
A natural problem-solver who approaches challenges with creativity and determination
Eager to grow within a dynamic, mission-driven organization
Comfortable using Microsoft Excel, Word, and navigating electronic health record systems
Benefits
401-K plans with employer match
Comprehensive healthcare and insurance coverage