Tauck · 2 months ago
National Account Manager, Northeast
United States
Full-time
Remote
Senior Level
5+ years expTauck is a travel company seeking a National Account Manager for the Northeast region. The role involves building relationships with assigned accounts, presenting the Tauck brand, and driving growth through strategic planning and market analysis.
Tour OperatorTourismTravel
Responsibilities
Communicates Tauck brand values with passion and conviction through excellent presentations
Guides agents and consumers through the points of difference between Tauck and competitors
Understands Tauck’s overall strategy and each brand strategy. Aligns activities with brand plans
Expertly presents Tauck Master Brand as well as Tauck’s sub brands to agents and consumers
Represents Tauck within their community and within trade organizations
Understand trends in the market and change course proactively to drive results
Partner with internal strategy team to maximize opportunity and streamline effort
Recognize specific, unique opportunities within individual accounts & establish SMART goals with each
Acts as an advocate for accounts to advance relationship with Tauck
Recognizes and rewards accounts for outstanding performance
Coaches accounts underperforming, identifying root cause and provide brand, product, sales training
Forms a relationship of trust with account owner/manager
Negotiates effectively to ensure that partnerships align with Tauck passenger and budget goals
Tauck’s eyes and ears in the field. Actively gathers/shares market/competitor information & relevant feedback from agents/guests
Effectively uses all sales tools: analytics, data, training resources, etc
Appropriately leverages home office team to maximize coverage and support within the territory
Participates in agency events and industry events to maximize conversion
Identifies outreach and marketing opportunities with the highest ROI
Work with account to develop baseline market share metrics
Establish multiyear business plans with accounts to drive market share increases
Effectively manage a territory budget
Utilize data to track ROI and effectiveness of account investments
Qualification
Required
BA or equivalent plus successful record of relevant professional experience in travel sales, and proven track record of identifying methods to increase sales, revenue and productivity
5+ years of Territory Management experience possessing successful territory skills
Must possess outstanding interpersonal skills and develop partnerships with multiple departments
Excellent communications skills to include effective preparation and delivery of presentations as well as effectively communicate the Tauck brand
Strong proficiency in Microsoft Word, Excel, PowerPoint and computer systems
Sound analytical and financial skills to identify effective time and resource utilization needed to maximize customer revenue growth realizations
Preferred
Thorough knowledge of all Tauck product & services
Company
Tauck
Tauck is an operator of guided tours and cruises on rivers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Phil Crosby
Chief Financial Officer
Recent News
2025-11-10
New Orleans CityBusiness
2025-08-15
2025-07-17
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