St. Mary’s Hospital - Kankakee · 2 days ago
Performance Improvement Manager
Kankakee, IL
Full-time
Onsite
Mid, Senior Level
$88K/yr - $119K/yr
4+ years expSt. Mary’s Hospital - Kankakee is seeking a Performance Improvement Manager to lead their Quality Assurance department. The role involves developing and managing a comprehensive Performance Improvement Program to enhance quality, safety, and efficiency in patient care.
Hospital & Health Care
Responsibilities
The Performance Improvement Manager develops, manages and integrates a comprehensive Performance Improvement (PI) Program to achieve unprecedented results in quality, efficiency, safety, satisfaction and value with transparency
The Managerial oversight responsibility of the Performance Improvement Program is to develop and share best practices for improving performance in quality, safety, perception of care, value and efficiency; to develop/ maintain scorecards for all Service Lines with defining expected outcomes & benchmarks based on Quality, Safety, Satisfaction and Value; to complete Clinical Assessment, Diagnosis and Treatment for the Service Lines
Responsible for coordinating and managing hospital wide performance improvement activities including continued survey readiness
Responsible for oversight of on going publicly reported quality initiatives undertaken by the organization, like Core Measures, Patient Satisfaction, etc
Work collaboratively with Administration and Leadership
Ensures execution and communication of Performance Improvement and Patient Safety activities occurs from the department level to Board of Trustees
The scope of activities in managing the PI Program, includes creating collaborative customer relationships; planning appropriate group processes; creating & sustaining a participatory environment; guiding the group to appropriate & useful outcomes; building and maintaining professional knowledge; employing evidence-based practice; integrating best research with expertise & patient values for optimal care; working in interdisciplinary teams; application of performance improvement methodologies to minimize waste, decrease errors, increase efficiency and ultimately improve care and appropriate utilization of informatics to communicate, manage knowledge with clinical expertise and patient values for optimal care
Team facilitation and experience with hospital accreditation standards and survey process preferred
Knowledge of local regulatory standards & OSHA regulations a plus
Qualification
Required
Bachelors Degree required, preferably in a healthcare related field
4 – 5 years healthcare experience
1-4 years quality improvement experience
Good computer skills
Experience in reviewing charts for quality care issues
Detail oriented organizational skills
Must be able to handle multiple cases, directions and follow-through
Good communication skills both verbally and written
Experience with Medical Staff communication
Coordination of internal departments and external entities to ensure compliance with company policies, and state/federal regulatory and accreditation standards
Preferred
Masters Degree preferred
State RN licensure or a License in healthcare field preferred
Team facilitation and experience with hospital accreditation standards and survey process preferred
Certified professional in healthcare quality preferred
Benefits
Paid time off
401K retirement plan
Medical, dental, and vision coverage
Tuition reimbursement
Many more voluntary benefit options
Company
St. Mary’s Hospital - Kankakee
Since 1897, Saint Mary Kankakee has delivered specialty care and 24/7 emergency care.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase