Client Performance Manager jobs in United States
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Darwin Software · 1 month ago

Client Performance Manager

positionChicago, IL
timeFull-time
remoteHybrid
seniorityMid Level
date3+ years exp

Darwin Software is seeking a Client Performance Manager to serve as a proactive partner for enterprise clients. The role focuses on managing client relationships, delivering strategic insights, and optimizing marketing accounts to ensure client success.

Computer Software

Responsibilities

Own the client relationship, day-to-day and strategically. Your goal is to move beyond "point of contact" to "trusted advisor."
Proactively anticipate client needs and serve as their internal advocate, coordinating with analysts, product, ops, and creative teams to deliver exceptional service
Optimize advertising accounts on platforms like Meta Ads Manager by monitoring performance metrics and ensuring client goals are met
Lead strategic meetings, QBRs, and reporting cycles, focusing on insights and actions, not just data delivery
Be the expert: Train clients on the Darwin platform to help them find and understand what’s working
Deepen relationships across the client organization to understand their business goals and identify new opportunities to drive adoption and deliver more value
Drive client retention by proving a clear, undeniable connection between our work and their success

Qualification

Meta Ads ManagerDigital advertising platformsMarketing analyticsData-driven insightsClient relationship managementAnalytical skillsProject management

Required

3-5 years experience with digital advertising platforms (e.g., Meta, Google Ads, TikTok) and marketing analytics
Strong analytical skills and are comfortable digging into spreadsheets and data to find the 'why'
Highly organized and a natural project manager who can orchestrate work across multiple internal teams
Customer-obsessed and proactive
Confident leading executive-level conversations and distilling complex insights

Preferred

Experience with enterprise marketing orgs
Background in marketing strategy, performance creative, strategic consulting or ad tech

Company

Darwin Software

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Darwin Software is driving the future of advertising by using data-driven creative intelligence to make smarter creatives.
dateFounded in 2018
location
Chicago, Illinois, USA
people-size51-200 employees
web-link
http://darwinsoftware.io

Funding

Current Stage
Growth Stage
Total Funding
unknown
2018-01-01Private Equity
Company data provided by crunchbase