Ardham Technologies · 1 month ago
Inside Support Representative (IT Consulting) | Albuquerque, NM
Albuquerque, NM
Full-time
Onsite
New Grad, Entry LevelArdham Technologies is a leading IT consulting firm based in Albuquerque, New Mexico, dedicated to powering clients into the future of IT. The Inside Support Representative plays a vital role in supporting the sales process by collaborating with vendors and maintaining strong relationships with clients, ensuring successful deal closure and client satisfaction.
Cyber SecurityData CenterInformation TechnologyIT InfrastructureOperating Systems
No H1B
Responsibilities
Build and maintain strong, professional relationships with clients and vendors
Follow up on quotes and proposals to ensure client satisfaction and support deal closure
Answer client questions related to quotes, projects, products, and solutions
Collaborate with manufacturers and distributors to prepare accurate pricing and configurations
Create professional, customer-facing quotes and proposals
Work closely with Outside Sales, Engineers, and Project Management to align solutions with client needs
Manage and track incoming orders
Provide clients with timely status updates on their sales orders
Maintain accurate sales forecasts and customer records in CRM and quoting tools
Pursue ongoing training and certifications to improve product and industry knowledge
Collaborate effectively with internal departments as part of a high-functioning team
Qualification
Required
Strong communication, organization, and relationship-building skills
Experience selling to businesses or government agencies
Proficient with Microsoft Office applications, internet research, VAR industry ecommerce tools, CRM systems, and quoting tools
Practical knowledge of LinkedIn, CRM, sales forecasting, quoting, pricing calculation methods, and government procurement contracts
Knowledge of the IT VAR/MSP industry, terminology, leading manufacturers, and government procurement contracts
Candidates must reside in the Albuquerque, New Mexico area or be within reasonable commuting distance to Ardham's offices
Candidates must be legally authorized to work in the United States without the need for current or future sponsorship
Employment is contingent upon successful completion of background and employment verification checks
Company
Ardham Technologies
Ardham Technologies is an Albuquerque’s premier IT service provider company.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Xavier Harvey Franco
Director of Strategic Partnerships
Company data provided by crunchbase