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Conceras · 1 month ago

Network Support Technician

San Diego, CA

Full-time

Onsite

Entry Level

1+ years exp

Conceras is seeking a Network Support Technician to provide network, desktop, and on-site technical support for the Portsmouth Naval Shipyard Detachment in San Diego. The role involves configuring network switches, diagnosing communication issues, and supporting users in a secure military environment.

Data CenterInformation ServicesInformation TechnologySoftware

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Configure and troubleshoot network switches (Cisco or similar)

Diagnose communication issues between endpoint devices and switches

Update IOS/firmware on switches, routers, and wireless access points

Support installation, removal, and reinstallation of network equipment during submarine or barge moves

Map network drives, assign IP addresses, configure printers, and support network connectivity for users

Provide Tier I/II user support for software installs, printer setup, account access, and common workstation issues

Utilize ticketing systems for documentation and workflow (Remedy, ServiceNow, or similar)

Enable/disable user accounts following established procedures

Support end users in a secure military environment with professionalism and clear communication

Handle TACLANE devices, including key uploads (EKMS) and battery changes

Follow all Navy COMSEC handling policies—errors can result in personal consequences

Maintain strict policy discipline when managing encryption equipment

Install, mount, label, and document wired and wireless equipment in network closets, cabinets, safes, and pier-side locations

Assist with copper and fiber optic cable runs (pulling, terminating, routing)

Transport equipment, tools, and materials between PNS-DET sites

Support site surveys in accordance with BICSI and Unified Facilities Criteria standards

Perform technical tasks aboard submarines and in confined spaces

Carry equipment down ladders and maneuver gear in tight quarters

Work in close proximity with Navy personnel and contractor teammates

Serve as a liaison with Code 109.11 and PNS-DET technical teams

Participate in planning for building moves, cabling changes, or infrastructure modifications

Communicate clearly with both technical and non-technical personnel

Qualification

Switch configurationNetwork troubleshootingHelp Desk experienceTicketing systemsCOMSEC equipment handlingFiber/copper cablingNetwork security principlesAdaptability to military environmentsSite survey experienceCompTIA Security+ certificationNetwork+ certificationCCENT/CCNA certificationCommunication skills